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118 118 rip off |
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#1 |
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Forum Member
Join Date: Oct 2006
Location: Wantage, Oxfordshire
Posts: 3,551
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118 118 rip off
A few weeks ago I had to use the 118 118 directory enquires service. I've been on holiday since and can't for the life of me remember what I was looking for, except that I wasn't successful so didn't get connected. Now I see on my Talk talk telephone bill that I was charged nearly £9 for just over a minute of a useless enquiry. It's this the usual going rate?
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#2 |
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Forum Member
Join Date: Jan 2002
Posts: 5,187
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Quote:
A few weeks ago I had to use the 118 118 directory enquires service. I've been on holiday since and can't for the life of me remember what I was looking for, except that I wasn't successful so didn't get connected. Now I see on my Talk talk telephone bill that I was charged nearly £9 for just over a minute of a useless enquiry. It's this the usual going rate?
![]() What Does it Cost to Use 118 118? Calls to 118 118 cost £1.88 per call plus £2.57 per minute, (minimum 60 second charge) from most landlines. This is how BT charges for landlines, but there may be differences in how other networks charge. "Just over a minute" probably means 2x 2.57, so there's £7.02 just for 118 118, the rest is probably TalkTalk's extra. Use Google, it's much cheaper
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#3 |
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Forum Member
Join Date: Oct 2006
Location: Wantage, Oxfordshire
Posts: 3,551
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Thanks, Steve.
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#4 |
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Forum Member
Join Date: Oct 2004
Posts: 14,633
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One of the downsides of introducing "competition" where it isn't needed. I don't remember BT charging this much when they held the monopoly on directory enquiries services.
As has been said, at least there's the internet |
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#5 |
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Forum Member
Join Date: Mar 2007
Posts: 11,679
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I just don't get it. Why would anybody ever even think of using 118 118?
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#6 |
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Forum Member
Join Date: Sep 2005
Posts: 2,436
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There's always 0800 118 FREE, but getting it to work is harder than winning the lottery.
It seems to be only a barker for 118 188, so the sponsors are being ripped off. |
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#7 |
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Forum Member
Join Date: Aug 2004
Location: County Antrim.
Posts: 257
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Why people pay for directory enquiries when you can get it for free from the BT website is beyond me.
http://www.thephonebook.bt.com/ |
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#8 |
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Forum Member
Join Date: Oct 2006
Location: Wantage, Oxfordshire
Posts: 3,551
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Quote:
Why people pay for directory enquiries when you can get it for free from the BT website is beyond me.
http://www.thephonebook.bt.com/
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#9 |
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Forum Member
Join Date: Sep 2005
Location: Worcestershire, UK
Posts: 779
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Quote:
There's always 0800 118 FREE, but getting it to work is harder than winning the lottery.
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#10 |
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Forum Member
Join Date: Sep 2005
Posts: 2,436
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Quote:
0800 numbers are free from mobiles from Wednesday - I wonder what effect that will have on this service?
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#11 |
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Forum Member
Join Date: Sep 2005
Posts: 17,332
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I rang BT to just get a phone number, must have been before I got the Internet but they were very quick to 'connect' me to it, before I could get a word in they had the number ringing and it cost a lot I'm sure.
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