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Xperia Z2 magnetic charging port fell out


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Old 30-06-2015, 15:24
thebennyboy
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Join Date: Dec 2012
Location: North Wales
Posts: 325

Title says it all really, took my phone out of it's dock and the port actually came out of the phone. The phone is still in warranty however it has had it's bootloader unlocked which voids the warranty.

Is there a way i can prove it's a manufacturing defect? Unlocking my bootloader obviously would not cause the port to come out... I have pushed it back in and it seems to be staying however i'm worried that it's lost it's waterproofing.

Looking at XDA it seems to be quite a common problem with the Xperia Z2. Their support outright refused to help which i'm not pleased with. Where do i stand? Anyone able to advise what i do?
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Old 02-07-2015, 22:29
InfamousTeal
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Join Date: Oct 2014
Location: Northern Ireland
Posts: 303
I have to say I found Sony support amazing when I had a problem with my Z2. It got wet and stopped working, and they replaced the phone free of charge.

Can't say my Z2s magnetic port has fallen out, but now I'm worried! I'd get it back to unrooted etc and contact Sony and say what's happened - hopefully you get somewhere
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