DS Forums

 
 

Three 'Feel at Home' Data Speeds


Reply
Thread Tools Search this Thread
Old 03-08-2016, 08:48
liamhere
Forum Member
 
Join Date: Mar 2007
Location: birmingham U.K
Posts: 1,930
when in USA three always connects to AT&T....i can never get data to work.... i then connect manually to t mobile and works everytime
liamhere is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 04-08-2016, 09:22
nigelbb
Forum Member
 
Join Date: Apr 2008
Posts: 834
Does anyone have this VPN information at all?

Help would be much appreciated
https://www.tunnelbear.com
nigelbb is offline   Reply With Quote
Old 04-08-2016, 14:09
botson_is_whack
Forum Member
 
Join Date: Nov 2015
Posts: 133
I'm not sure if this has been mentioned, and as far as I've been able to check back it hasn't, but anyone experiencing slow Feel at Home on iPhone should switch off 'Enable 4G' under Mobile Data.

This didn't used to be a problem until an update earlier this year. But it has made a significant difference when I've tried using Feel at Home in France and Switzerland.
botson_is_whack is offline   Reply With Quote
Old 04-08-2016, 14:32
jonmorris
Forum Member
 
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
I am not sure why that would matter? Besides the phone unnecessarily looking for 4G abroad, when there's no roaming agreement.

At some point Three (and O2) must be looking to offer 4G roaming too, surely? Feel at Home is great for a lot of people (I feel I have to say that to avoid being shot down) but it is now looking less appealing given;

a) 3G only with throttling/blocking of services.
b) Vodafone offering up to 4GB a month in all of Europe, not just selected countries - and Three not having added any new destinations for ages.
c) EE about to do the same with up to 40GB a month (in reality, I suspect most subscribers won't be taking this particular plan, but it's there).
d) Ordinary roaming charges if you don't have any bundles at all aren't that bad. For some relatively low users, or very occasional users, it might be fine.
e) With EE and Vodafone, you can tether the data - so the tablet you also brought, or the Kindle, or the laptop can be taken online.
jonmorris is offline Follow this poster on Twitter   Reply With Quote
Old 04-08-2016, 15:49
Toffee-Brann
Forum Member
 
Join Date: Mar 2015
Posts: 33
I am not sure why that would matter? Besides the phone unnecessarily looking for 4G abroad, when there's no roaming agreement.

At some point Three (and O2) must be looking to offer 4G roaming too, surely? Feel at Home is great for a lot of people (I feel I have to say that to avoid being shot down) but it is now looking less appealing given;

a) 3G only with throttling/blocking of services.
b) Vodafone offering up to 4GB a month in all of Europe, not just selected countries - and Three not having added any new destinations for ages.
c) EE about to do the same with up to 40GB a month (in reality, I suspect most subscribers won't be taking this particular plan, but it's there).
d) Ordinary roaming charges if you don't have any bundles at all aren't that bad. For some relatively low users, or very occasional users, it might be fine.
e) With EE and Vodafone, you can tether the data - so the tablet you also brought, or the Kindle, or the laptop can be taken online.
I wish EE would change their data add ons for outside of europe. £40 for 750mb in America is atrocious.
Toffee-Brann is offline   Reply With Quote
Old 04-08-2016, 15:57
jonmorris
Forum Member
 
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
Yes, non European roaming is a different story.
jonmorris is offline Follow this poster on Twitter   Reply With Quote
Old 04-08-2016, 18:54
Yossi
Forum Member
 
Join Date: Jun 2014
Posts: 164
I am not sure why that would matter? Besides the phone unnecessarily looking for 4G abroad, when there's no roaming agreement.

At some point Three (and O2) must be looking to offer 4G roaming too, surely? Feel at Home is great for a lot of people (I feel I have to say that to avoid being shot down) but it is now looking less appealing given;

a) 3G only with throttling/blocking of services.
b) Vodafone offering up to 4GB a month in all of Europe, not just selected countries - and Three not having added any new destinations for ages.
c) EE about to do the same with up to 40GB a month (in reality, I suspect most subscribers won't be taking this particular plan, but it's there).
d) Ordinary roaming charges if you don't have any bundles at all aren't that bad. For some relatively low users, or very occasional users, it might be fine.
e) With EE and Vodafone, you can tether the data - so the tablet you also brought, or the Kindle, or the laptop can be taken online.

how likely do you think it is for EE to release those new plans this month?
I really need to choose by Aug 18th whether to cancel my new vodafone contract! I love roaming data and Vodafone's data network in europe is great. However in the UK it is not that great compared to other networks..
Yossi is offline   Reply With Quote
Old 04-08-2016, 19:01
rasseru16
Forum Member
 
Join Date: Oct 2009
Location: Suffolk, East Anglia
Posts: 665
rasseru16 is offline   Reply With Quote
Old 04-08-2016, 19:34
jonmorris
Forum Member
 
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
EE changes the plans mid August. I suspect that it might be the 16th or 17th, given that's when the current promotions end.
jonmorris is offline Follow this poster on Twitter   Reply With Quote
Old 06-08-2016, 09:18
nigelbb
Forum Member
 
Join Date: Apr 2008
Posts: 834
I don't use them.
Works great for me in France.
nigelbb is offline   Reply With Quote
Old 06-08-2016, 10:12
rasseru16
Forum Member
 
Join Date: Oct 2009
Location: Suffolk, East Anglia
Posts: 665
Works great for me in France.
Interesting! Which protocol are you using?
rasseru16 is offline   Reply With Quote
Old 12-08-2016, 11:23
nigelbb
Forum Member
 
Join Date: Apr 2008
Posts: 834
Interesting! Which protocol are you using?
I have no idea. I am just using the app on my iPhone & MacBook Pro.

I should qualify my answer by stating that it worked great the last time I was in France a few months ago. I'll be visiting again in a couple of weeks so will find out if it is still working well.
nigelbb is offline   Reply With Quote
Old 24-08-2016, 17:38
planetf1
Forum Member
 
Join Date: Jun 2002
Location: Hampshire
Posts: 521
Roaming in the US last week with Three.

- Fairly slow (say 3.5 down, 0.5 up) most of the visit
- web browsing always seemed "slow" , often pages wouldn't load. 500-600ms latency doesn't help
- at some times (back in airport on way home) I got higher speeds
- fortunately was in hotel/office and had ok wifi
- Not a lot of difference between T Mobile & AT&T
- this was in Atlanta (airport & Marietta mostly)
- no real difference using a VPN (openvpn back to a raspberrypi at home, then a 35/7 Mbps connection -- so basically max 7 Mbps, didn't really get that anyway)
planetf1 is offline   Reply With Quote
Old 24-08-2016, 18:05
errea
Forum Member
 
Join Date: Oct 2012
Location: Not leaving the EU (quite yet)
Posts: 300
When using the AT&T network in NJ/NY area - I got the impression that it was overloaded.
When the phone switched to T-Mobile EDGE (2G) everything loaded faster.

when in USA three always connects to AT&T....i can never get data to work.... i then connect manually to t mobile and works everytime
errea is offline   Reply With Quote
Old 05-09-2016, 16:46
nigelbb
Forum Member
 
Join Date: Apr 2008
Posts: 834
I have no idea. I am just using the app on my iPhone & MacBook Pro.

I should qualify my answer by stating that it worked great the last time I was in France a few months ago. I'll be visiting again in a couple of weeks so will find out if it is still working well.
Tunnelbear worked fine for me when in France a couple of weeks ago so I was able to watch BBC One Live on iPlayer on the beach at Le Touquet.

I did have an initial problem with roaming in that calls & texts worked OK but no 3G data app worked at all. I had a support Chat with Three who were very helpful. A reboot of the iPhone 6s Plus fixed the problem. Three's roaming partners are Orange, Free & Bouygues Telecom. As I know from personal experience when I lived in France the Orange network is biggest & best so generally preferable to connect to.
nigelbb is offline   Reply With Quote
Old 08-09-2016, 14:33
bikerlad
Forum Member
 
Join Date: Jun 2006
Location: London
Posts: 391
The new feel like dial up countries are live as of today.
bikerlad is offline   Reply With Quote
Old 08-09-2016, 15:24
JulesandSand
Forum Member
 
Join Date: Aug 2009
Location: Caledonia
Posts: 5,687
The new feel like dial up countries are live as of today.
As it happens there's a couple of the newly added countries I'm visiting at the end of this month, so that's handy.
JulesandSand is offline   Reply With Quote
Old 08-09-2016, 19:38
Thine Wonk
Forum Member
 
Join Date: Mar 2009
Posts: 14,545
The new feel like dial up countries are live as of today.
It's free, get over it. 1.5Mb/s is hardly slow and things are going to be slower if the Internet traffic is routed back through the UK, if you read the T&C's they do state this.

I'll be VERY happy to use free data already included in my plan in Spain in 2 weeks, even if it is a bit slow it beats paying expensive roaming rates.
Thine Wonk is online now   Reply With Quote
Old 08-09-2016, 19:51
jo_m1
Forum Member
 
Join Date: Sep 2016
Location: Croydon, London
Posts: 67
It's free, get over it. 1.5Mb/s is hardly slow and things are going to be slower if the Internet traffic is routed back through the UK, if you read the T&C's they do state this.

I'll be VERY happy to use free data already included in my plan in Spain in 2 weeks, even if it is a bit slow it beats paying expensive roaming rates.
It was a great offer when it launched, but now that Vodafone and EE give you inclusive 4G roaming, Three needs to step up it's game a bit.
jo_m1 is offline   Reply With Quote
Old 08-09-2016, 20:24
Thine Wonk
Forum Member
 
Join Date: Mar 2009
Posts: 14,545
If you say so
Thine Wonk is online now   Reply With Quote
Old 08-09-2016, 20:50
Icaraa
Forum Member
 
Join Date: Feb 2013
Posts: 1,728
It was a great offer when it launched, but now that Vodafone and EE give you inclusive 4G roaming, Three needs to step up it's game a bit.
No they don't! They aren't comparible and I'm an EE customer. You're taking about EU roaming.

I haven't been on holiday in Europe for years but have used Feel At Home in Asia and the US and it was incredibly useful to have.
Icaraa is offline   Reply With Quote
Old 08-09-2016, 21:08
jonmorris
Forum Member
 
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
EE isn't much good, but Vodafone will let you use up to 20GB for £5 a day.

It's full 4G data too, with no throttling. However, the EU appears to be about to force the likes of Three to not do anything to slow or restrict data. I wonder if it will appeal?
jonmorris is offline Follow this poster on Twitter   Reply With Quote
Old 08-09-2016, 22:47
maverickjesus
Forum Member
 
Join Date: Aug 2013
Posts: 100
EE isn't much good, but Vodafone will let you use up to 20GB for £5 a day.

It's full 4G data too, with no throttling. However, the EU appears to be about to force the likes of Three to not do anything to slow or restrict data. I wonder if it will appeal?
Its a fine line to walk though - you don't have to be actively throttling to achieve what Three are doing, you could just massively under-provision the transit/run the pipes extremely hot and let the 'problem' solve itself naturally.
maverickjesus is offline   Reply With Quote
Old 08-09-2016, 23:22
jonmorris
Forum Member
 
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
Three has admitted it blocks services to the trade. It still uses social media to blame local conditions, but we know it's a lie.

If they carried on pretending and hadn't said at a roundtable meeting that they do it, and that they might consider offering full access for a price, maybe they'd get away with it.

Still, when they send texts saying how much a user has saved and encourage users to share on social media (which they do) it means most people think it's fantastic.
jonmorris is offline Follow this poster on Twitter   Reply With Quote
Old 09-09-2016, 07:26
natbike
Forum Member
 
Join Date: May 2011
Posts: 471
Regardless of whether most people will be fine, honesty and transparency should never be set aside.

Alternative (additional cost) options for those of us that require full performance would be a relatively simple way to provide a fair service.

If you have been lied to and are unable to do what you reasonably expected, that is not a fair way to do business.

Lying and misleading are not attributes any company should have. I hope that they are held to account and penalised.
natbike is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 13:16.