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Three 'Feel at Home' Data Speeds


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Old 14-07-2015, 20:25
David_Johns
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Would appreciate a pm too. Off to USA soon and would be very handy

Thanks
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Old 15-07-2015, 08:06
Carl_Boys
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I'm in France at the mo, I've roamed to Orange, Free, Bourges or something and as soon as o connect to the Vpn it gets throttle so can't use it. Have you gotta pay for a premium account to get the speed as I'm trusting the 500mb offer at the moment.
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Old 15-07-2015, 16:20
rasseru16
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I'm in France at the mo, I've roamed to Orange, Free, Bourges or something and as soon as o connect to the Vpn it gets throttle so can't use it. Have you gotta pay for a premium account to get the speed as I'm trusting the 500mb offer at the moment.
In the settings make sure you select the correct protocol
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Old 15-07-2015, 16:52
Carl_Boys
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Ipsec is the only settin I can and I can't change it.
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Old 16-07-2015, 11:15
rasseru16
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Remember that the particular VPN Protocol is only supported by Android devices
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Old 16-07-2015, 11:24
Carl_Boys
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I'm on iOS, I will have to persevere as iPhone 5 still holding out though the Sony z3 compact keeps tempting me! I use tetherme on iOS cydia so hides my tethering, nothing on android can do that atm so staying put! Unless anything on cydia can help me!?
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Old 16-07-2015, 14:50
Kingsd316
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In the settings make sure you select the correct protocol
Whats the best protocol? and in case my own VPN's dont work could you send me the one you know of

Thanks
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Old 27-07-2015, 16:48
InfamousTeal
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Just returned from Italy, speeds were great, but I've just got my bill for the month through..

(while abroad)
Mins - 14
Texts - 547
Data - 9785.4 MB

What it would have cost me, had I not had Feel at Home - £1,009.31
What it did cost me, because I had Feel at Home - £0.00

Just thought I'd share that, really is amazing how we can now use nearly 10GB abroad when a few years ago you'd have data roaming off permanently for fear of using any money at all
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Old 27-07-2015, 19:03
Jwhiterz
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I used it in New Zealand a month ago. Speeds were slow, google maps would take 5 mins to load the route, apple maps wouldn't even load. Facebook and twitter and iMessage were perfect which i found odd. But youtube was a big no and also Instagram wouldn't work. Web browsing was like GPRS Kind of speeds.

To me it was if they had specifically throttled everything besides facebook and twitter.

I used about 4 to 5GB while out there for 2 weeks as I hardly used wifi.
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Old 27-07-2015, 19:14
jonmorris
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Yes, it does seem that Facebook and Twitter (and maybe some other social media apps) are unaffected, but other services are drastically slowed down.

In addition to blocking video streaming, downloading apps from the Play store chugs along like you've dropped to GPRS.

I would really like for Three to one day actually come clean and say what's up, but I doubt it would want to admit to any throttling or blocking, as it would no longer be like you're at home.
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Old 27-07-2015, 20:28
Gigabit
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Do they have to guarantee a certain speed though?
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Old 27-07-2015, 20:43
Denco1
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Not yet, but blocking/throttling services which doesn't happen back home will hardly feel like you're at home, and what's worse is they don't even seem to tell anyone, at least they were partially open about traffic sense.
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Old 27-07-2015, 21:37
Yossi
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the thing is, for people who don't know a lot about this stuff, feel at home will make them think mobile carriers abroad are terribly bad.

I've read that already in their facebook page, someone complaining about how bad their roaming carriers are in Spain.

Then it's not the local carrier, it's the extreme QOS Three is applying to feel at home connections.
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Old 27-07-2015, 22:04
Denco1
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I had never thought of it that way. I wonder what the response would be if someone complained directly to the roaming carrier, would they tell you Three were traffic shaping or would they just redirect you to ask Three about the speeds?
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Old 27-07-2015, 22:18
Yossi
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I had never thought of it that way. I wonder what the response would be if someone complained directly to the roaming carrier, would they tell you Three were traffic shaping or would they just redirect you to ask Three about the speeds?
you are not their customer so they wouldn't even take your call )

From my years in Spain I still keep a Movistar number that I use when on holidays. On top of that I have a Knowroaming sticker SIM card that offers something like a roaming bundle : truly unlimited internet for £5 a day, from most countries in the world.

Out of curiosity I tried using the same network (movistar) withe 3 sim cards, the best was of course the local sim. Second was the knowroaming with a little higher latency due to the fact they route traffic through a VPN in Canada. Still, 300ms pings and 5mbps+ speeds, enough to netflix, listen to online radio and even tether to my ipad.

Guess what was the speed with Three?
Surprisingly the speed test was 5mbps. I could not believe my eyes. Then I tried doing stuff, maps didn't load. VPN didn't work, online radio was out of the question, uploading pics to facebook failed. Apps wouldn't update.

So my conclusion is that Three is faking speed tests, making sure speed test apps are NOT blocked or prioritised, and then they heavily traffic shape everything else to the brink of turning the data connection unusable.
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Old 27-07-2015, 22:28
Denco1
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If you tweeted the roaming network showing the poor speeds I'm sure they'd have something to say rather than letting potential customers think they have a poor network.
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Old 27-07-2015, 23:12
jaffboy151
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The three at home is clearly a con now it is so servearly restricted, should complain to ofcom as it clearly isn't like being at home if you can't do some bare basic things.
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Old 28-07-2015, 08:30
plymouthbloke1974
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Yes, I think Three customers should complain to the ASA and to OFCOM because Feel at Home certainly doesn't live up to its name!
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Old 29-07-2015, 06:41
lightspeed2398
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Off topic from feel at home but I'm in Germany at the moment. Brought the EE 100Gb SIM with me just to see what Telekom Deutschland 4G Coverage was like. I've stayed within central Berlin so far and I saw 800Mhz at the airport then mostly 1800 (20MHz bandwidth) and I've picked up a bit of 2600Mhz round busy areas. I am leaving the city centre later this week so will see what it's like there but it looks to be a fairly solid network.
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Old 29-07-2015, 07:01
Yossi
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Off topic from feel at home but I'm in Germany at the moment. Brought the EE 100Gb SIM with me just to see what Telekom Deutschland 4G Coverage was like. I've stayed within central Berlin so far and I saw 800Mhz at the airport then mostly 1800 (20MHz bandwidth) and I've picked up a bit of 2600Mhz round busy areas. I am leaving the city centre later this week so will see what it's like there but it looks to be a fairly solid network.
does the EE sim offer data roaming?
Telekom is the best network in Germany..
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Old 29-07-2015, 07:17
lightspeed2398
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does the EE sim offer data roaming?
Telekom is the best network in Germany..
It connects to the 4g network but redirects to the captive portal for roaming packs. I have little need for it, I'll go and get a local sim if I need one but it's interesting to see what their coverage is like.
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Old 29-07-2015, 10:28
jonner101
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Just returned from Italy, speeds were great, but I've just got my bill for the month through..

(while abroad)
Mins - 14
Texts - 547
Data - 9785.4 MB

What it would have cost me, had I not had Feel at Home - £1,009.31
What it did cost me, because I had Feel at Home - £0.00

Just thought I'd share that, really is amazing how we can now use nearly 10GB abroad when a few years ago you'd have data roaming off permanently for fear of using any money at all
I was in Italy a few weeks ago partly in Rome and partly on the Amalfi coast and managed to get really good speeds in general as well. I was able to use face time in pretty good quality especially on the Island of Capri.

Data roaming used to be such a scam and the phone companies probably just don't make any money out of it any more. Partly as wifi is available in many hotels for free and partly people are wise to it and also roaming is switched off by default on modern smart phones.
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Old 31-07-2015, 21:13
lightspeed2398
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Just got back from Berlin. My opinion is that the networks are ok quality. I left the city on a regional train to Frankfurt an der Oder on the Polish Border and you could see the difference in network quality just by signal. Telekom kept 4g nearly all the way. Vodafone kept switching between 4g and EDGE but mostly 4g. I could only tell the 3g coverage of E-Plus/o2 and that was reasonable, nothing special, dropped a few times.

In the very centre of Berlin there was some band 7 here and there on both Telekom and Vodafone, although more on Telekom I'd say. Telekom appears to be using 10MHz on 800, 20MHz of 1800 and 20MHz of 2600 - bloody strong rollout, could even limit 800 to VoLTE only for maximum coverage. Vodafone using 800MHz and 2600 only (although looking at the latest spectrum auction they've bought some 1500 900 and 1800 (presume SDL?) they spent 2€ billion :O). Lots of o2 adverts on German TV with the tagline "Two networks are better than one"

What was interesting is the amount of MVNOs, I saw adverts for them everywhere, Rewe, Saturn, MediaMarkt, Aldi, congstar, blau.

Not really on topic but it's interesting IMO nonetheless.
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Old 31-07-2015, 21:55
Denco1
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Very interesting lightspeed2398. Did you do any speed tests at all?
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Old 31-07-2015, 22:02
lightspeed2398
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Very interesting lightspeed2398. Did you do any speed tests at all?
Sorry to disappoint, just looked at what was available, didn't want to pay the big roaming fees so just used free wifi where I could. There were a couple of things I liked that I forgot to mention, reception in the U-Bahn and S-Bahn even deep underground and the fact that I didn't bump into loads of people on the street texting like I usually do when I'm in Manchester or London! They didn't seem to use phones like that.
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