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Useless BT |
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#1 |
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Forum Member
Join Date: May 2004
Location: farnborough
Posts: 1,733
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Useless BT
BT were supposed to be installing their TV service with us today between 12 and 3pm. No show from engineer not even a call to say they were running late.
Absolute shoddy customer service. |
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#2 |
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Forum Member
Join Date: Oct 2013
Posts: 2,919
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Why were you getting them to install?
It's literally just connecting a YouView box to the TV! |
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#3 |
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Forum Member
Join Date: Mar 2014
Location: Glasgow
Posts: 175
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If you have the box there connect it yourself
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#4 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,903
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Quote:
Why were you getting them to install?
It's literally just connecting a YouView box to the TV! Quote:
If you have the box there connect it yourself
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#5 |
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Forum Member
Join Date: Mar 2014
Location: Glasgow
Posts: 175
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Quote:
Unless the OP is also getting Infinity and is getting an engineer install rather than using the plug in filter DIY option
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#6 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Are you sure you didn't cancel the Tv services option with BT ?
http://forums.digitalspy.co.uk/showthread.php?t=2085935 |
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#7 |
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Forum Member
Join Date: May 2004
Location: farnborough
Posts: 1,733
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Quote:
Are you sure you didn't cancel the Tv services option with BT ?
http://forums.digitalspy.co.uk/showthread.php?t=2085935 |
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#8 |
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Forum Member
Join Date: May 2004
Location: farnborough
Posts: 1,733
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Quote:
This maybe true but going by the post we are giving a reply to the information the OP has given, If indeed its infinity too poor but hassle the BT call centre and you get results I did as they have engineers spare to get stuff done
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#9 |
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Forum Member
Join Date: Sep 2008
Posts: 534
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Quote:
Not on a Saturday afternoon they don't. Next Thursday is the earliest they could offer.
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#10 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Quote:
No cancellation as BT addressed the aerial problem and were offering an excellent deal. Pity they couldn't stick with their agreement.
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