As I said in another thread, firstly the crowd should be told not to shout during interviews. I can understand that some in the crowd might ignore this.
But if they do continue to shout ignorant comments and chant during interviews, Emma should stop giggling, stop telling the HM to ignore it, or pretend she can't hear whats being said. When she does this, she gives them more significance imo.
She should simply tell them at the time they're being rude, this is an interview and they are the ones being 'boring' that viewers want to hear the interview and not their braindead chanting.
I really think these idiots think they're being cool and entertaining. I think the best way to shut them up would be for everyone publicly to humiliate them - Emma at the time it happens, Rylan in the studio, the guests on BBOTS, the audience on BBOTS. I really think if everyone spoke out about how idiotic these people looked rather than nervously telling the HM's to 'ignore them' it might sink in - and they'd realise its actually them thats detested by the British public!
I also don't like how Emma and Rylan seem a bit swayed by the crowds reaction. I'm sure they don't like how they behave, but I do think they believe their reaction at the time is more representative of public opinion than it actually is.....and Emma decides who deserves to be interviewed more harshly (not realising theres plenty of people at home who think the oppositie) and thats why she gets accused of bias. (eg the difference in interview between Nikki and Helen). Theres no way she treated it the same.