Samsung Galaxy S6 battery life and won't update

djscrivo · 15-07-2015, 10:31

I got my new Samsung Galaxy S6 on Friday from Three,

I am experiencing terrible battery life, I unplug it in the morning and do my 30min drive into work and its drained by over 10%!!

I have been told a software update will fix this but every time I go to download the update I get the following message..

Unable to update the software. A network or server error occurred. Try again later.

This is on both WIFI and 4G

Three have told me they will swap the handset for a new one to see if that helps but I have got to wait 2 weeks as they have no stock.

Any one experienced this?

John_Patrick · 15-07-2015, 19:51

Better to try via kies rather than OTA. I am surprised that the Three store didnt say that rather than offering to swap

15-07-2015, 10:31	#1
djscrivo Forum Member Join Date: Dec 2004 Location: Birmingham Posts: 402	Samsung Galaxy S6 battery life and won't update I got my new Samsung Galaxy S6 on Friday from Three, I am experiencing terrible battery life, I unplug it in the morning and do my 30min drive into work and its drained by over 10%!! I have been told a software update will fix this but every time I go to download the update I get the following message.. Unable to update the software. A network or server error occurred. Try again later. This is on both WIFI and 4G Three have told me they will swap the handset for a new one to see if that helps but I have got to wait 2 weeks as they have no stock. Any one experienced this?

15-07-2015, 19:51	#2
John_Patrick Forum Member Join Date: Dec 2012 Location: Newcastle Posts: 904	Better to try via kies rather than OTA. I am surprised that the Three store didnt say that rather than offering to swap

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Samsung Galaxy S6 battery life and won't update