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iPhone 6 syncing issue


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Old 18-07-2015, 16:28
David_87
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Join Date: Mar 2008
Posts: 58

I have an iPhone 6 with iOS 8.4 and a Toshiba laptop with windows 8.1

I have the latest version of iTunes (12.2.1.16 64-bit).

I connect my phone which begins to automatically sync with iTunes.

I get to "Syncing iPhone (Step 6 of 6) Preparing to copy items" which sits for about 2 minutes then drops off without copying any of my music (I have over 100 tracks currently in my iTunes music).

This is infuriating! Can anyone please help me with this one?
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Old 18-07-2015, 18:36
DevonBloke
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Join Date: Apr 2011
Location: Totnes, Devon
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There are a few issues with iOS8 apparently.
Try turning off iTunes Match (if it's turned on).
Then.......
1. In iTunes click on your phone (to see all the stuff that's synced).
2. Uncheck sync music
3. Click to sync the phone.
4. When it's finished, re-check the sync music box again.
5. See if it works now!
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Old 18-07-2015, 20:13
David_87
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Join Date: Mar 2008
Posts: 58
Thanks for the reply!

I tried everything you suggested mate but I also turned off syncing with iCloud and it worked a treat!
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