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Three NW Leicestershire data issue


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Old 19-07-2015, 18:49
onephat
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Hi
I work in North West Leicestershire (LE67 postcode). Over the last few weeks my Three data (sim only on an iPhone 6) has ground to a halt. The device shows 3 or 4 bars and 3G but no data seems to pass through. Is anyone else here who happens visit that area having any issues?

Thanks
ben
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Old 19-07-2015, 19:50
GavinAshford
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I had a similar experience in Goole DN14 last weekend, full 3G signal, 0.2Mbps download. After tweeting Three and then submitting an online form they directed me to they got back to me a couple of days later saying they did have some kind of maintenance occurring and its be finished tomorrow (20th). However I won't be able to confirm its solved as I'm no-longer in that area.

The online issue form that Three's Twitters guys sent me was this one https://www.three.co.uk/Support/SocialMediaContactUs. Maybe give that a go and see if they can provide any insight.
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Old 19-07-2015, 20:07
onephat
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Thanks Gavin

I was in contact with their Twitter team last week about it but there isnt any maintenance going on. It works fine from about 4am when i start work through till about 7:30am then it dies, Its almost like everyone else starts to use it then. A speed test shows 0.01mb. I'm going to try an EE sim or my wifes BT sim tomorrow at the same location and the same time just to make sue there isnt something going on with my iPhone.
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Old 19-07-2015, 21:37
GavinAshford
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Maybe does sound like heavy congestion then as it works well during the early hours. Other than that I'm out of ideas!
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Old 19-07-2015, 22:10
clewsy
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Yeah that sounds like congestion.
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Old 20-07-2015, 20:07
onephat
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Borrowed my wifes sim and it flew. I'm going to have to get used to not being unlimited data but at least i can use it.

Thanks again guys
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Old 21-07-2015, 18:06
trayhop123
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hi , i live in leicester and my wife runs a very busy buying and selling facebook page , which means im constantly delivering items all around leicestershire .

my 1st gen moto g on 3 has never let me down as a sat-nav ,,,,,,,,,, ever
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