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Galaxy S4 keeps redirecting to EE page


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Old 20-07-2015, 15:58
Ber
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Join Date: May 2008
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Hi, can anyone help me with this - will give the background in case its relevent!

I was without home internet for a while so was using my phone allowance, I had a text saying I had run out so had to buy a data add-on.

Now, my data allowance has refreshed, but whenever I try to access the internet on my phone it keeps redirecting me to the add-on page where it says I have data. I don't know how to get out of it! It happens with my bookmarks and if I manually enter a URL.

It doesn't happen if I am accessing the internet over wifi

Does anybody have any ideas? (it will probably turn out to be a simple answer!)
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Old 20-07-2015, 16:02
Ber
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Ive just deleted cookies and that doesnt seem to have helped
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Old 20-07-2015, 17:01
Thine Wonk
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There can be a lag in account changes sometimes I think. You just need to wait a while I suspect, when did it show as being refreshed?
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Old 21-07-2015, 06:28
Ber
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It supposedly refreshed on the 18th. However i left my handset turned off overnight and now it seems ok! I had tried turning it off and on again previously so perhaps it did need longer@
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