I've just bought a new phone, its my first smart phone, a nokia Lumia 830.
It does have the white shopping bag symbol already installed but when I try to find the app I want, I can't, claims there is no such app.
I can access the app on my laptop but won't let me install as it states You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
My mobile is set up using google/gmail so where am I going wrong?
Sorry if any of the above sounds dumb but I haven't used a smart phone before or used any apps.
It does have the white shopping bag symbol already installed but when I try to find the app I want, I can't, claims there is no such app.
I can access the app on my laptop but won't let me install as it states You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
My mobile is set up using google/gmail so where am I going wrong?
Sorry if any of the above sounds dumb but I haven't used a smart phone before or used any apps.