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No 4G Three


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Old 25-07-2015, 13:34
Markymodem
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Join Date: Sep 2005
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Recently got a new htc one (m7) from htc as my old one had charging issues.

Since i have had it back i have not seen 4G once on the screen, even when in a strong 4G area, on the cellular network type it switches between UMTS, HSDPA and HSPAP.

My old one used to show LTE on this.

It is on GSM/WCDMA/LTE auto on the network mode.

It is fully updated android 5.0.2

Tried airplaneon/off, restart, hold down power button restart...


any ideas to get 4G back?
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Old 25-07-2015, 14:10
lightspeed2398
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What do you see if you put your phone into LTE Only mode and perform a manual network scan?
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Old 26-07-2015, 14:07
Markymodem
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no signal at all on LTE only, even in the main shopping town where 4G has complete coverage
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Old 26-07-2015, 15:31
d123
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no signal at all on LTE only, even in the main shopping town where 4G has complete coverage
Sounds like you have a faulty phone then.

Just noticed there are a lot of variants, you sure HTC have sent you one with the correct LTE bands?

https://en.m.wikipedia.org/wiki/HTC_...Model_variants
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Old 27-07-2015, 14:28
Markymodem
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tried sim in another phone...4g straight away....looks like the htc is going back yet again
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