DS Forums

 
 

Something up with BT email?


Reply
Thread Tools Search this Thread
Old 12-08-2015, 10:10
JamesE
Forum Member
 
Join Date: Dec 2002
Location: Hibaldstow, N. Lincolnshire
Posts: 5,985

Is anyone having funny results trying to access bt email? When I try to log in I get a very peculiar page suggesting that my email has been suspended etc. etc. etc. and inviting me to click on links. It smells to me. SWMBO's is the same.
JamesE is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 12-08-2015, 11:06
Caxton
Forum Member
 
Join Date: Dec 2000
Posts: 24,059
Just logged into BT Mail and everything looks OK to me
Caxton is offline   Reply With Quote
Old 12-08-2015, 19:59
JamesE
Forum Member
 
Join Date: Dec 2002
Location: Hibaldstow, N. Lincolnshire
Posts: 5,985
It seems to be a Firefox/Light thing. I.E. on my wife's PC (Win7) works OK and I've just put Chrome on it and that's perfect. I'm still on XP and BT try not to accept I.E.8 but there are ways. I've found a work around - the page which pops up is not a fake AFAICS and a click on "mybt" gets you there in a round about way. Navigating BT's site with Firefox gets you into all sorts of bother. It's very odd.
JamesE is offline   Reply With Quote
Old 13-08-2015, 16:02
JamesE
Forum Member
 
Join Date: Dec 2002
Location: Hibaldstow, N. Lincolnshire
Posts: 5,985
It seems that I was right. There's a thread on the BT forum from people who've had the same difficulty using Safari. I've now chucked out Light and installed Firefox 40 on all PCs and which is working perfectly.
JamesE is offline   Reply With Quote
Old 15-08-2015, 20:57
Lee Morris
Forum Member
 
Join Date: Jul 2003
Location: not sure
Posts: 1,783
I have had problems with not being able to access my emails for the past week or so, this is on a Windows 7 PC as well as a Windows 8/8.1 laptop. Then again we are on TalkTalk and I'm not sure if there are general problems but at times I have had problems accessing Digital Spy as well as Argos so I'm not sure what is happening but I do hope it is sorted soon.
Lee Morris is offline   Reply With Quote
Old 06-10-2015, 18:23
thenetworkbabe
Forum Member
 
Join Date: Jul 2003
Posts: 34,226
Is anyone having funny results trying to access bt email? When I try to log in I get a very peculiar page suggesting that my email has been suspended etc. etc. etc. and inviting me to click on links. It smells to me. SWMBO's is the same.
Thats been a recuring problem - it seems to be them redirecting to a site with some nonsense about suspicious activity, , but in the past there's been none, andchanging the password makes no difference - the email comes back working normally hours or a day later.

Am i unique on still having a btyahoo account? This was meant to be transferred in 2014 , but nothing happened. If you do have your btinternet address still going to a btyahoo site , you can get in to your email when BTmail's button goes nowhere, by logging into yahoo.........
thenetworkbabe is offline   Reply With Quote
Old 06-10-2015, 20:59
tiv
Forum Member
 
Join Date: Oct 2009
Posts: 375
Am i unique on still having a btyahoo account? This was meant to be transferred in 2014 , but nothing happened. If you do have your btinternet address still going to a btyahoo site , you can get in to your email when BTmail's button goes nowhere, by logging into yahoo.........

Nope, my emails are still coming via Yahoo!
tiv is offline   Reply With Quote
Old 06-10-2015, 21:47
Ellis-Gardener
Inactive Member
 
Join Date: Aug 2015
Posts: 106
As a former BT customer who migrated to TalkTalk in September, I can still access my btinternet.com email address via:

https://login.yahoo.com/

I was actually surprised to find it did work, BT stated in my leaving letter that my BT email would be deleted on September 30th
Ellis-Gardener is offline   Reply With Quote
Old 18-10-2015, 23:46
planets
Forum Member
 
Join Date: Jul 2007
Location: goo goo ka choo
Posts: 25,475
I have had problems with not being able to access my emails for the past week or so, this is on a Windows 7 PC as well as a Windows 8/8.1 laptop. Then again we are on TalkTalk and I'm not sure if there are general problems but at times I have had problems accessing Digital Spy as well as Argos so I'm not sure what is happening but I do hope it is sorted soon.
I am having issues trying to access my mum's bt email for her. It refuses the email address and password which are typed correctly then after 3 tries locks you out from attempting for 15 minutes. This has been happening for the last 2 hours.
planets is offline   Reply With Quote
Old 19-10-2015, 13:21
planets
Forum Member
 
Join Date: Jul 2007
Location: goo goo ka choo
Posts: 25,475
Just to add, after many hours checking every possible option last night it turns out BT's server stopped accepting 9 digit passwords and decided it needed 10 digits....even though they specify 8 as the bottom limit.....where's the roll eyes when you need it?
planets is offline   Reply With Quote
Old 22-10-2015, 20:51
daisydee
Forum Member
 
Join Date: Nov 2004
Posts: 4,817
I have been thinking of changing my broadband provider to BT, now I'm wondering if it is a wise choice?
daisydee is offline   Reply With Quote
Old 23-10-2015, 14:22
JamesE
Forum Member
 
Join Date: Dec 2002
Location: Hibaldstow, N. Lincolnshire
Posts: 5,985
I have been thinking of changing my broadband provider to BT, now I'm wondering if it is a wise choice?
If I were starting afresh, then I would go to Plusnet. They are owned by BT and thus ought to get better service from Openreach, they are cheaper and last and foremost - the have a Yorkshire call centre.

There's a saying that nobody's perfect but when you're from Yorkshire you are close as it gets.
JamesE is offline   Reply With Quote
Old 23-10-2015, 23:39
daisydee
Forum Member
 
Join Date: Nov 2004
Posts: 4,817
If I were starting afresh, then I would go to Plusnet. They are owned by BT and thus ought to get better service from Openreach, they are cheaper and last and foremost - the have a Yorkshire call centre.

There's a saying that nobody's perfect but when you're from Yorkshire you are close as it gets.
Hah! And I just happen to be a Yorkshire lass, so at least I'll understand them!
I was doubtful about plusnet because it is/was so cheap. Any downsides?
daisydee is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 10:57.