Hi all,
I've been on holiday for the past 2 weeks and have an EE extra plan. When arriving in the country I had a text from EE reminding me that I have free EU calls in my plan. I was hoping to use these while away but whenever I made a call I got a message saying calls were not allowed to be made. I tried logging into different French networks and the same thing kept on happening.
Ended up having to purchase a data pack so I could contact people.
On arriving back home I phoned EE who said roaming is enabled on their system and seem clueless as to why I was unable to make calls. Phone is iPhone 6.
Has anybody else experienced similar issues this summer?
Thanks
I've been on holiday for the past 2 weeks and have an EE extra plan. When arriving in the country I had a text from EE reminding me that I have free EU calls in my plan. I was hoping to use these while away but whenever I made a call I got a message saying calls were not allowed to be made. I tried logging into different French networks and the same thing kept on happening.
Ended up having to purchase a data pack so I could contact people.
On arriving back home I phoned EE who said roaming is enabled on their system and seem clueless as to why I was unable to make calls. Phone is iPhone 6.
Has anybody else experienced similar issues this summer?
Thanks