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Software update FAQ |
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#226 |
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Forum Member
Join Date: Aug 2005
Location: Exeter, Devon
Posts: 21
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Hi guys, pretty new to all this. I have a Panasonic box, and would appreciate it if someone could tell me if I need to put my box on standby in order to receive an update?
Me and the Mrs normally just leave the digibox on. Cheers |
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#227 |
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Forum Member
Join Date: Jun 2005
Location: Devon
Posts: 1,560
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At about 10am today my Sky+ v1 Pace box froze momentarilly when the new channels (Paramount +1 and abc1) were added to the EPG. At the same time the message facility was acitivated. A small yellow envelope appeared on on the search & scan bar. When I pressed the yellow button about 6 messages appeared (looked as though they were test messages). About 5mins later they all vanished again.
Does anyone know what the message facility will be used for. Is this just for messages from Sky to the customer? |
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#228 |
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Forum Member
Join Date: Aug 2005
Posts: 132
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Quote:
Originally Posted by kevgorman
i emailed sky about a week ago, about when as a Sky+ customer, I could expect the new software and this morning at about 9.30am, I received a phone call from them saying that there was no date yet set for the upgrade of the Pace v2 digiboxes and it shouldn't be too long yet.
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#229 |
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Forum Member
Join Date: Dec 2002
Posts: 22
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Quote:
Originally Posted by gerryh99
Hi. Since new software, I can't watch any recorded films, even those recorded on BBC, ITV, CH4 etc. When I try to view, I am asked for a PIN. Any ideas. Also my phone has been ringing for 21 minutes to speak to a Sky+ helpdesk person ! ! ! Gerry.
Si |
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#230 |
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Forum Member
Join Date: Sep 2004
Posts: 85
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Quote:
Originally Posted by Snow Dog
You will have to force the update once you know it is present.
You could just leave the box on overnight. It is no more different to leaving the fridge, microwave, etc on. u probably shouldn't leave your microwave on overnight! |
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#231 |
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Posts: n/a
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Quote:
Originally Posted by Sputnik79
Hi guys, pretty new to all this. I have a Panasonic box, and would appreciate it if someone could tell me if I need to put my box on standby in order to receive an update?
Me and the Mrs normally just leave the digibox on. Cheers Cable has two times of downloads standby (only download to boxes in standby) and immediate (all boxes). As far as I know Sky do not do this. |
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#232 |
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Forum Member
Join Date: Oct 2002
Posts: 12
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I am also being asked for my PIN, and I can't remember it, as it must be 3 years since I last had to use it. I notice that the colours on the menu screen are different, so I assume a firmware upgrade has taken place.
Called the Sky number and a recorded message mentions problems with PIN numbers, so I guess it's a known problem of the upgrade. |
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#233 |
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Posts: n/a
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If you haven't changed it, it might be the last 4 digits of your viewing card number.
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#234 |
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Forum Member
Join Date: Dec 2003
Posts: 238
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Hi,
I can tell that I have a new software version, since a couple of days the colour scheme is different(I have a Sky+V2). What I've seen looking through the thread is that there are a couple new stations, is there anywhere a listing of what the apparantly important software changes are? Thanks Mannik |
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#235 |
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Forum Member
Join Date: Apr 2005
Posts: 60
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sky+ v2 upgrade
Hi i got a pleasant surprise this morn when I switched on my box to see that I had finally got the much talked about software upgrade. I first noticed the brighter shade of blue on the actual sky guide itself and was near reaching for my sunglasses as it is indeed very bright, but i have kind of got used to it during the day. My favourite part of the upgrade is the ability to knock that dreaded red dot/icon off after about 30 seconds. I did this through the services section, then picture settings. I quite like the way, you can press the help button and the subtitle/ narritive banner appears. You can also knok off all the adult channels, pity you cant do this with a lot of the other rubbish ones.
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#236 |
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Forum Member
Join Date: May 2005
Location: Staffordshire
Posts: 19
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Can anyone tell me what version the amstrad sky+ boxes are? and if they are receiving the software update yet? Thanks
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#237 |
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Forum Member
Join Date: Nov 2000
Location: Norwich
Posts: 384
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Just noticed my Thomson box has been upgraded, with the new background and porn blocking stuff.
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#238 |
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Forum Member
Join Date: Apr 2003
Location: Hertfordshire
Posts: 55
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This may be a stupid question, but I have a Panasonic box, which I thought had received the upgrade, as I could remove the Red Dot etc, but under the Parental Control, there was no option to remove Adult Channels.
Has the software update for non sky+ boxes been rolled out as more than one update? |
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#239 |
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Forum Member
Join Date: Nov 2000
Location: Norwich
Posts: 384
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My Thomson box is a regular Sky digibox (not Sky+), we were the last to get the last update so I'd imagine others have the update already, unless they're updating in reverse order this time.
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#240 |
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Forum Member
Join Date: Jun 2002
Posts: 763
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Quote:
Originally Posted by ShakeyJake
My Thomson box is a regular Sky digibox (not Sky+), we were the last to get the last update so I'd imagine others have the update already, unless they're updating in reverse order this time.
Sony are normally last, anyway... |
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#241 |
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Forum Member
Join Date: Oct 2003
Location: Malton
Posts: 160
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Quote:
Originally Posted by RockMusicman
This may be a stupid question, but I have a Panasonic box, which I thought had received the upgrade, as I could remove the Red Dot etc, but under the Parental Control, there was no option to remove Adult Channels.
Has the software update for non sky+ boxes been rolled out as more than one update? Miles |
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#242 |
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Forum Member
Join Date: Apr 2002
Location: Southampton
Posts: 358
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Quote:
Originally Posted by CrunchinJelly
No update on my Amstrad or Sony digiboxes.
Sony are normally last, anyway... |
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#243 |
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Forum Member
Join Date: Oct 2000
Location: Doncaster South Yorkshire
Posts: 11,831
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That must be what SKY are doing with my SKY+ V2!
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#244 |
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Forum Member
Join Date: Aug 2005
Location: Swindon, Wiltshire
Posts: 55
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daniel99. The Sky+ V2 has already received the update. So I'm not getting my wires crossed, if your box has a version ID of 9F21 then as long as you're not unplugging it at night then it should now be running EPG version Sky+1.30.q and OpenTV version 1.31A0E. The update for the Pace Sky+ version 2 was broadcast on the 6th September, probably around 5am.
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#245 |
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Forum Member
Join Date: Sep 2003
Location: Wigan, England.
Posts: 72
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'The Sky+ V2 has already received the update...'
Yep, mine has, and on one of the screens (parental control?) it asks for a PIN. Having never used this function I assumed it'd be 0000 but it was incorrect (2 attempts to go), so I tried 1111 again incorrect. With it down to one attempt to go I left it; I had visions of it locking up the whole box! Any ideas what the (default) PIN is set to? |
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#246 |
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Forum Member
Join Date: Oct 2000
Location: Doncaster South Yorkshire
Posts: 11,831
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My Box has not been unplugged so i don't understand why don't have the update.
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#247 |
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Forum Member
Join Date: Aug 2005
Location: Swindon, Wiltshire
Posts: 55
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Yes, that is strange. Check that the version number on your box (in services, 4 then 5) is 9F2103. If it's something different then maybe your update is yet to come, I find it unlikely though. Do you always leave your box on or is it put into standby overnight? Also shouldn't really make a difference so I guess I'm clutching at straws a bit here.
Robkiger - Your PIN number will be the last four digits on your viewing card, as long as you've never changed it. |
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#248 |
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Forum Member
Join Date: Sep 2003
Location: Wigan, England.
Posts: 72
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lovejoy23: Thanks!
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#249 |
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Forum Member
Join Date: Oct 2000
Location: Doncaster South Yorkshire
Posts: 11,831
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Quote:
Originally Posted by lovejoy23
Yes, that is strange. Check that the version number on your box (in services, 4 then 5) is 9F2103. If it's something different then maybe your update is yet to come, I find it unlikely though. Do you always leave your box on or is it put into standby overnight? Also shouldn't really make a difference so I guess I'm clutching at straws a bit here.
Robkiger - Your PIN number will be the last four digits on your viewing card, as long as you've never changed it. |
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#250 |
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Forum Member
Join Date: Oct 2003
Location: Malton
Posts: 160
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Quote:
Originally Posted by daniel99
My Box has not been unplugged so i don't understand why don't have the update.
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