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Software update FAQ |
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#1126 |
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Forum Member
Join Date: Dec 2000
Posts: 24,059
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Quote:
My DRX890 is still on R012 too. This seems to be quite a slow rollout.
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#1127 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Still waiting ............................Has the watch from the start option,cocked up again ?
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#1128 |
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Forum Member
Join Date: Nov 2008
Posts: 130
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This roll out is taking its time. Generally it takes around 6-8 weeks so we're well behind schedule with this one.
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#1129 |
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Forum Member
Join Date: Nov 2007
Posts: 4,408
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Main box updated last night to R013.082.09.00P
No noticeably significant change - can only imagine they are ironing out some kinks before the R013 software gets a wider airing. 2nd box still on R012.079.50.00P |
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#1130 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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All mine still on R012
RadioMike,It seems you got the latest SW Bug update https://skyepginfo.co.uk/Firmware/SkyPlusHD.php |
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#1131 |
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Forum Member
Join Date: Dec 2000
Posts: 24,059
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Still on R012 and don't expect an update now before I get SkyQ installed next week so I will never know what S013 is like
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#1132 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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I have been told that R13 is now available via a forced update
I cannot try it till I am home much later tonight Good luck and fngers crossedi |
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#1133 |
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Forum Member
Join Date: Apr 2006
Location: Hertfordshire
Posts: 434
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Quote:
I have been told that R13 is now available via a forced update
I cannot try it till I am home much later tonight Good luck and fngers crossedi
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#1134 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Quote:
Typical, I finally get my 'over the air' update the same day it appears as a forced download. Still at least it saves me the job
![]() Never seem to get updates these days without doing a forced update |
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#1135 |
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Forum Member
Join Date: Sep 2005
Location: Suffolk
Posts: 959
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Got the update on main box about a month ago, two multi-room (+HD) still waiting.
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#1136 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Quote:
Got the update on main box about a month ago, two multi-room (+HD) still waiting.
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#1137 |
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Forum Member
Join Date: Jun 2005
Location: Aughton - West Lancs
Posts: 433
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I have the DRX 890 (4f31d3) and according to the sky epg firmware guide I should be able to download version R013 but have tried three times today and still on R012.
Do I have a receiver problem? Any guidance would be appreciated. Thanks |
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#1138 |
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Forum Member
Join Date: Feb 2013
Posts: 687
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Quote:
I have the DRX 890 (4f31d3) and according to the sky epg firmware guide I should be able to download version R013 but have tried three times today and still on R012.
Do I have a receiver problem? Any guidance would be appreciated. Thanks Go to SETTINGS > SIGNAL and make sure you have a good signal strength and quality on input 1. Also are you definitely getting the UPDATING SYSTEM SOFTWARE message on screen. |
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#1139 |
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Forum Member
Join Date: Jun 2005
Location: Aughton - West Lancs
Posts: 433
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Both signals very strong also strong quality on both but only the SKY logo when performing a reboot no download message. I just thought Sky had removed that element.
Thank you - you have pointed me in the right direction.
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#1140 |
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Forum Member
Join Date: Jul 2004
Location: West London
Posts: 6,931
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If you're only seeing the Sky logo, you are just rebooting, not doing a software download.
Assuming you are correctly holding down the backup buton on the box while rebooting, this may well be because the button push is not registering properly. They are not physically very sound in my experience. Make sure you hear a definite click when you press and hold the button. You may have to press it a bit off-centre.
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#1141 |
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Forum Member
Join Date: Jun 2005
Location: Aughton - West Lancs
Posts: 433
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Quote:
Potentially as R013 is on the DR stream.
Go to SETTINGS > SIGNAL and make sure you have a good signal strength and quality on input 1. Also are you definitely getting the UPDATING SYSTEM SOFTWARE message on screen. Thanks once again for responding to me. |
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#1142 |
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Forum Member
Join Date: Jul 2004
Location: West London
Posts: 6,931
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Glad you got there in the end!
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#1143 |
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Forum Member
Join Date: Mar 2002
Location: essex
Posts: 805
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I don a forced download on my boxes I the bedroom and I got ro13 but in my living room the bos will not update till got r012i try 5 time to do a forced download but sill got ro12
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#1144 |
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Forum Member
Join Date: Jul 2004
Location: West London
Posts: 6,931
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Quote:
I don a forced download on my boxes I the bedroom and I got ro13 but in my living room the bos will not update till got r012i try 5 time to do a forced download but sill got ro12
If not, it wasn't actually upgrading, just rebooting. If you did see the upgrade message, that's a bit of a mystery, as if it has R12 it should certainly be compatible with R13 (some older boxes will not now upgrade).
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#1145 |
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Forum Member
Join Date: Jul 2004
Posts: 16,670
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We still have not had the update on either box.
Not that fussed but are we going to have to manually download it or will Sky be sending it to the boxes they have missed soon? |
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#1146 |
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Forum Member
Join Date: Feb 2013
Posts: 687
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Quote:
We still have not had the update on either box.
Not that fussed but are we going to have to manually download it or will Sky be sending it to the boxes they have missed soon? |
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#1147 |
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Forum Member
Join Date: Mar 2002
Location: essex
Posts: 805
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got m upate this moring ro13 on my living room boxes so I got the software on both boxes ro13
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#1148 |
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Forum Member
Join Date: Jun 2013
Posts: 624
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They have still not added the series link symbol on the sky EPG TV guide for example next to the words the one show still only the clock symbol
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#1149 |
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Forum Member
Join Date: Jul 2004
Posts: 16,670
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Quote:
Sky's still working their way thorough all the boxes. You will get it automatically eventually.
Arrived on the main box overnight. |
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#1150 |
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Forum Member
Join Date: Sep 2015
Posts: 65
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Quote:
All mine still on R012
RadioMike,It seems you got the latest SW Bug update https://skyepginfo.co.uk/Firmware/SkyPlusHD.php R012.079.50.00P now on R013.082.09.00P |
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