Software update FAQ - Page 48 - Digital Spy Forums

Software update FAQ

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colin25

27-06-2016

Originally Posted by Dips:
“Has there been an update to remove the left directional button from taking you back to your last viewed channel? It doesn't seem to work for me anymore.”

I didn't know it did that...

I tend to use blue button...but that is handy for quick change

TomM44

28-06-2016

Originally Posted by Dips:
“Has there been an update to remove the left directional button from taking you back to your last viewed channel? It doesn't seem to work for me anymore.”

Still working for me last week during the Euros. You have to wait for the channel banner to go.

Jedi_Knight

30-06-2016

When is the next update for the Sky+HD box?

lotrjw

30-06-2016

Originally Posted by Jedi_Knight:
“When is the next update for the Sky+HD box?”

are they going to bother with more updates now they have launched a brand new box?

Dave-H

30-06-2016

Yes, Sky have stated that the Sky+HD platform has not been declared obsolete, and software developments for it will continue, but for how long is anyone's guess.
I personally doubt that there will be any new generation of hardware for it now though.

Jedi_Knight

01-07-2016

Originally Posted by lotrjw:
“are they going to bother with more updates now they have launched a brand new box?”

According to what I've read, the homepage and the EPG are changing on the Sky+HD box in October.

simon194

01-07-2016

Originally Posted by Dave-H:
“Yes, Sky have stated that the Sky+HD platform has not been declared obsolete, and software developments for it will continue, but for how long is anyone's guess.
I personally doubt that there will be any new generation of hardware for it now though.
”

They announced they were aiming for a common software and hardware platform for Sky+HD across it's business areas by the end of 2017 so I can't see Sky+HD disappearing any time soon.

At the moment Sky Q doesn't suit every customer's situation and probably never will so I can't see it replacing Sky+HD.

Dave-H

01-07-2016

I completely agree, in some circumstances SkyQ is a better alternative to multiscreen, but not in all circumstances, such as if you want to have a lot of storage and independent planners, which only two or more 2TB Sky+HD boxes will give you..
As it stands, the only way to get a UHD capable system, which would be the only reason to get it for me personally, would mean having a SkyQ Silver system which would include as standard at least one mini box which I don't want or need.
Until they change that, SkyQ will also be something that I neither want nor need, as at the moment I'm not prepared to pay for something that's of no use to me just to get UHD from Sky.

ANDYW_9

06-07-2016

An Upcoming SKY Q hardware update starts rolling out from Friday 8 July.

joshua_welby

06-07-2016

Originally Posted by ANDYW_9:
“An Upcoming SKY Q hardware update starts rolling out from Friday 8 July.”

What do you mean?

Dave-H

07-07-2016

I assume he means a software update for the hardware, not a hardware update!

KOP1975

07-07-2016

uhd update?

ANDYW_9

13-07-2016

Ultra HD support will be included in the Q002 software along with a few other features, as well as bug fixes for the main issues people have been experiencing with SKYQ. I Don't think Favourites feature is arriving on this next rolling update which will take place by end of next week 21 November 2016.

cylon6

13-07-2016

Originally Posted by Dave-H:
“I completely agree, in some circumstances SkyQ is a better alternative to multiscreen, but not in all circumstances, such as if you want to have a lot of storage and independent planners, which only two or more 2TB Sky+HD boxes will give you..
As it stands, the only way to get a UHD capable system, which would be the only reason to get it for me personally, would mean having a SkyQ Silver system which would include as standard at least one mini box which I don't want or need.
Until they change that, SkyQ will also be something that I neither want nor need, as at the moment I'm not prepared to pay for something that's of no use to me just to get UHD from Sky.
”

I'm sticking with Sky+ boxes as my home has two of them filled with their own separate recordings. Once I make copies of everything I've recorded then I'll look again at SkyQ. I could be awhile!

I've seen SkyQ at a friend's place and it is very impressive. It's the future but the future is still delayed for a bit in my home.

hybridtheory

13-07-2016

Originally Posted by ANDYW_9:
“Ultra HD support will be included in the Q002 software along with a few other features, as well as bug fixes for the main issues people have been experiencing with SKYQ. I Don't think Favourites feature is arriving on this next rolling update which will take place by end of next week 21 November 2016.”

Hi

Source of information? Next week isnt 21st November 2016, thats months away :-s

Thanks

Baz

ANDYW_9

13-07-2016

lilHermit

13-07-2016

Originally Posted by ANDYW_9:
“I Don't think Favourites feature is arriving on this next rolling update which will take place by end of next week Thursday 21 July 2016”

I too was told of an update by the 21 July when I spoke to technical support over the weekend.

ANDYW_9

13-07-2016

I'm very disappointed with SKYQ , Many features could be used but still having to wait .

braychurchmouse

14-07-2016

Originally Posted by cylon6:
“I'm sticking with Sky+ boxes as my home has two of them filled with their own separate recordings. Once I make copies of everything I've recorded .......”

I know its off-topic, but could someone point me to an explanation of how to do this (other than the obvious via scart lead in SD.)

Radiomike

20-07-2016

New software has appeared on one of my Sky+ HD boxes overnight.

R014.083.61.00P

New look front page and graphics and some other changes as well to layout etc

More info here:-

https://corporate.sky.com/media-cent...with_top_picks

mikey1947

20-07-2016

Automatic update only at present.

spearce8

20-07-2016

^

Woke to find the new update, not interested in 'Today's Top picks', nor do I like it taking up half the screen, how do you get rid of that, or at the very least, re-size it, currently it's advertising 'James Corden' in something or other, I don't want that tanletless gimp taking up half the lower screen without asking.

The little 'view bar' on recorded stuff is ok I guess, the 'continue' tab is a waste of time, I'll never use that, would prefer the A-Z tab back.

Also for whatever reason the update has deleted near everything from my 'Deleted' tab, I know I deleted them, but still, that's not the point.

Lozenge

20-07-2016

Originally Posted by spearce8:
“^

The little 'view bar' on recorded stuff is ok I guess, the 'continue' tab is a waste of time, I'll never use that, would prefer the A-Z tab back.
.”

The A-Z option is still available, just not as a tab. Go into the planner and with the yellow highlight on the 'All' tab (the tab not a recording in this category) press the green button, this will give you all your recordings in alphabetical order. The instruction bar at the bottom of the screen shows this option is availble, but i guess it could be missed if you arrow down straight away to a recording.

This is how it shows for me in R13 software anyway.

Digi Man

20-07-2016

The new "home page" is awful, don't like how small the main tiles are, for me the TV Guide tile is the most important and I've no interest whatsoever in "Top Picks" or even OnDemand. Hope this change is optional via settings/customise.

Radiomike

20-07-2016

Originally Posted by Digi Man:
“The new "home page" is awful, don't like how small the main tiles are, for me the TV Guide tile is the most important and I've no interest whatsoever in "Top Picks" or even OnDemand. Hope this change is optional via settings/customise.”

Sadly it's not. I don't like the Top Picks feature either and would like it to be optional or just another "tile".

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