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Software update FAQ |
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#1201 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
Also for whatever reason the update has deleted near everything from my 'Deleted' tab, I know I deleted them, but still, that's not the point.
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#1202 |
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Forum Member
Join Date: Jul 2004
Location: West London
Posts: 6,931
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This is true, exactly what happened to me!
You can't "hoard things" hidden away on the box any more, you have to keep them in the "All" tab now I'm afraid.
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#1203 |
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Inactive Member
Join Date: Nov 2015
Posts: 596
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I wonder if they will ever update the EPG to use channel logos instead of names? Their own online TV Guide does it, and it would look nice too. The logos for the OD services show up when you select them, along with an EPG colour change, so it shouldn't be that hard to implement?
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#1204 |
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Forum Member
Join Date: Apr 2010
Posts: 90
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sky Q Q002 Software Update
My TV screen has now gone black, My Sky Q Silver box is now installing Q002 Update ready for Ultra HD launch in August. 😁
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#1205 |
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Forum Member
Join Date: Aug 2004
Location: Dublin
Posts: 307
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"Other Channels" now available to watch on the Sky Q mini boxes
The software update this morning enabled them |
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#1206 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
This is true, exactly what happened to me!
You can't "hoard things" hidden away on the box any more, you have to keep them in the "All" tab now I'm afraid. ![]() So maybe once a month, you can re-add stuff you might want to keep, and then delete it again (unless it goes from the first deletion date) |
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#1207 |
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Forum Member
Join Date: Mar 2000
Posts: 4,572
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Quote:
Did i read it auto deletes 60 days after you have deleted it?
So maybe once a month, you can re-add stuff you might want to keep, and then delete it again (unless it goes from the first deletion date) So each item will get deleted individually on their specified date. Some will have different deletion dates like bbc iplayer content will only have 30 days before deletion, but recordings will be 60 days. So if you delete a recording today, it will be flagged for deletion on Sept 19th. If you deleted a recording yesterday, it will be flagged for deletion on Sept 18th For BBC iplayer content it will be August 18th |
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#1208 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
If you press i on each deleted content listed in the delete folder it will show the specified deletion date for each individual recorded/downloaded/on demand/catch up item.
So each item will get deleted individually on their specified date. Some will have different deletion dates like bbc iplayer content will only have 30 days before deletion, but recordings will be 60 days. So if you delete a recording today, it will be flagged for deletion on Sept 19th. If you deleted a recording yesterday, it will be flagged for deletion on Sept 18th For BBC iplayer content it will be August 18th If it's the latter, it would be a round about way for people to keep their deleted recordings a little longer. |
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#1209 |
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Forum Member
Join Date: Mar 2000
Posts: 4,572
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Quote:
Yes, I understand all that, what I was saying was, what happens if you undelete something, and then re-delete it, does it keep the original deletion date, or give you a new one.
If it's the latter, it would be a round about way for people to keep their deleted recordings a little longer. For a recording that had Sept 18th, restored it, played and deleted and its now Sept 19th For a bbc iplayer on demand that I restored the date remained the same. |
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#1210 |
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Forum Member
Join Date: Nov 2007
Posts: 174
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Quote:
I wonder if they will ever update the EPG to use channel logos instead of names? Their own online TV Guide does it, and it would look nice too. The logos for the OD services show up when you select them, along with an EPG colour change, so it shouldn't be that hard to implement?
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#1211 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
Ok, just tried it for you.
For a recording that had Sept 18th, restored it, played and deleted and its now Sept 19th For a bbc iplayer on demand that I restored the date remained the same. |
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#1212 |
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Forum Member
Join Date: Feb 2004
Posts: 132
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Software update FAQ
Quote:
"Other Channels" now available to watch on the Sky Q mini boxes
The software update this morning enabled them Not sure what you mean! |
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#1213 |
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Forum Member
Join Date: Apr 2009
Location: Antrim, Northern Ireland
Posts: 744
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Quote:
What other channels?
Not sure what you mean! This is where u can manualy add other channels, like u can do on Sky+ HD. Baz |
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#1214 |
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Forum Member
Join Date: May 2008
Location: Romford
Posts: 849
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Since the update has anyone had the sound cutting out every so often?
Just for a second about twice every 30 minutes. |
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#1215 |
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Forum Member
Join Date: Mar 2004
Location: Lisburn, N. Ireland
Posts: 135
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Sky q - went to settings - system info - updated software -then to standby to complete installation
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#1216 |
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Forum Member
Join Date: Mar 2000
Location: Rutland
Posts: 924
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Is the Sky+HD update still rolling out? I've not seen any mention of it for a few weeks now. Both our boxes have been on channel 998 a few mornings but no update yet
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#1217 |
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Forum Member
Join Date: Nov 2007
Posts: 174
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Anyone else experiencing a cut out of Sky for say about 5/7 seconds lately, screen just goes black for said time, it's happen 3/4 times tonight, only just started to happen, so might be a one off, only never experienced anything like this before, on one occasion it happen when the picture came back the colours were different
![]() I'm on the latest software. |
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#1218 |
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Forum Member
Join Date: Jul 2009
Posts: 4,996
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Quote:
Is the Sky+HD update still rolling out? I've not seen any mention of it for a few weeks now. Both our boxes have been on channel 998 a few mornings but no update yet
I believe the roll out of R014 is still ongoing though and in batches so we'll get it in due course! |
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#1219 |
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Forum Member
Join Date: Mar 2000
Location: Stoke on Trent,staffs,UK
Posts: 1,203
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i got the update this morning(wednesday) so theyre still doing them.
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#1220 |
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Forum Member
Join Date: Jun 2010
Location: South East London
Posts: 337
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I got mine yesterday morning (Wed) and am pleased with. It took me a while but I eventually found Planner Rebuild under Help and without a sequence of hidden clicks. After a first test they may have at last solved the problem when pausing/stopping/going back to radio recordings.
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#1221 |
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Forum Member
Join Date: Jun 2008
Posts: 1,883
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Quote:
This is true, exactly what happened to me!
You can't "hoard things" hidden away on the box any more, you have to keep them in the "All" tab now I'm afraid. With no warning I awoke to find a new EPG and the majority of my hoard of "watched-but-like-to-keep" stuff which I had stashed in the deleted folder now gone. ![]() So it's effectively a removal of the undelete function (inasmuch as you can't undelete stuff "indefinitely"). And what is the gain of this new "feature" ?!? As before its introduction, we KNOW that the files are still there (just marked as deleted b the o/s). It does not, in any real sense, "free up" HDD space. Previously the oldest deleted files would get overwritten when space was needed - I was OK with that. I've now "lost" a lot of recordings (even though I know that they are still there ) and I no longer have a "personal folder" to manage and keep stuff in.
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#1222 |
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Forum Member
Join Date: Jul 2004
Location: West London
Posts: 6,931
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Well to be fair, as was pointed out to me very forcibly when I groused about it, the deleted tab was never intended to be used as a semi-permanent store.
Like you, I had assumed however that as long as I had a lot of free space on my drive, the items in it would never be deleted permanently automatically, and I could hide stuff away there which I could undelete and watch again if I wanted to in the future. However there were box stability problems being reported by some people, which supposedly went away if the deleted items were emptied. Why this should have been I have no idea, and if having a lot of deleted items compromised the box stability it didn't say very much for the software design IMO, but I guess Sky decided to take the easier way out and have deleted items permanently delete after a fixed time, even if there was still a lot of disk space available. Annoying, but there you are! For future reference, you can now undelete an item and delete it again immediately, which will reset its expiration counter, but you have to remember to do it of course!
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#1223 |
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Forum Member
Join Date: Jun 2008
Posts: 1,883
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In an ideal world ...
Wouldn't it be nice if one could set up new tabs in which to store recorded programmes ? You could set up one for each family member. Perhaps you could even password protect them. In a future "Q" world surely it would make sense for several people sharing one box to be able browse their own recordings separately ? |
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#1224 |
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Forum Member
Join Date: Jul 2004
Location: West London
Posts: 6,931
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It would make perfect sense, and I'd be surprised if Sky aren't working towards that for SkyQ, but I'm pretty sure we'll never see it on Sky+ sadly.
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#1225 |
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Forum Member
Join Date: Aug 2002
Location: EUROPE
Posts: 1,070
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@KOP1975
Just saw your post, I get sound cut out but blamed my kit, I only watch footie. I use a pace box. HD. I'll watch for it more closely for a while. |
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) and I no longer have a "personal folder" to manage and keep stuff in.