Their website states free delivery yet there is actually a charge of £4.99. I got all the way to the end of the upgrade over the phone to be told about the charge. When i said other phone providers deliver for free the agent said this " Three does not charge for delivery, it's the courier DPD that charges the £4.99 for delivery"
Come again, so there is a delivery charge regardless of what the website says !!!!
Surely customers should be made aware of this on their website as it clearly states DPD deliver but just happen to neglect to mention the charge
Come again, so there is a delivery charge regardless of what the website says !!!!
Surely customers should be made aware of this on their website as it clearly states DPD deliver but just happen to neglect to mention the charge