• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Entertainment Services
  • Broadband Internet
  • BT Broadband
BT broadband slowing down
grainfoot
24-08-2015
I used to get 2.8mbps download speed. A year ago BT made improvements to line and it went up to 3.8. A few weeks ago it dropped to 2.6 , I complained it went up for a week or so then dropped to 2.6 again. I complained. Again and it dropped to 1.9, complained again and it dropped to 1mbps. BT say this is acceptable as it is above the 1 Mbps minimum quoted.
What should I do? Will I get faster broadband with another provider ?
Joe_White
04-11-2015
Originally Posted by grainfoot:
“I used to get 2.8mbps download speed. A year ago BT made improvements to line and it went up to 3.8. A few weeks ago it dropped to 2.6 , I complained it went up for a week or so then dropped to 2.6 again. I complained. Again and it dropped to 1.9, complained again and it dropped to 1mbps. BT say this is acceptable as it is above the 1 Mbps minimum quoted.
What should I do? Will I get faster broadband with another provider ?”

Are you a long way from your phone exchange? it sounds like it.

If not, & there are crackles on your normal phone line, there is probably a bad connection somewhere along the way - it might even be in your own home.
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map