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New Giffgaff tariffs brings in new data restrictions
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clewsy
04-09-2015
Originally Posted by moox:
“In a way it's a shame that they're cracking down. It'll drive all the cheapskate moaners (the ones who claim to run multi million pound businesses on a £10 PAYG SIM) to superior networks and drag the experience down for the rest of us”

Lol. Cracked me up that one as so true if you read the posts online.
clewsy
04-09-2015
Quite a few LOL moments in this tread.

"Three improve Giff Gaff" - this is the network with probably the most "real world" complaints about customer service.

"Sky shake things up" - maybe? Can't see it much myself as they will be laying wholesale rates so will be very restricted on data. Believe this isnt cheap at wholesale and profit margins on it are minimal.

"Giff Gaff want closing down" - why? They are competition and help keep prices down in some ways.

"Giff Gaff data" - well this is a joke given the level of priority it gets. You would be luckly to use that 2gb allowance
Redcoat
09-09-2015
Originally Posted by moox:
“Popularity doesn't mean quality. Why is TalkTalk one of the largest ISPs in the country? Why does X Factor achieve such high ratings?

The other problem is that people don't seem to know any better. I've lost count of the number of times I've seen people on a train struggle to do anything with their O2 phone, while I'm sitting next to them streaming Netflix flawlessly on a superior network. A lot of people seem to think "they're all the same" when it just isn't true.

GG has a unique brand of cheapskate. The one that moves to them to save a couple of quid a month and then wants massive compensation when it inevitably goes wrong”

At what point does a network go from "cheapskate" to "value" or "budget"?

Quite a few people were moaning about 3 closing down One Plan contracts that people got for £15 per month and abusing the hell out of it for tethering.

There have been a few ones on giffgaff who seem to want the moon on a stick - but that's a problem with the eejits themselves rather than the network. As I said above, 3 got similar moaners because they could no longer use a £15 tariff for an ADSL replacement that it was never intended for.

TBH, I'm think of moving back to GG again - Lycamobile is a little bit of a hassle w.r.t. its tariffs, you can't queue bundles up, you can't tether with data and you can't forward calls to another number either - all three you can do with giffgaff. Some of the problems they seemed to have at the start of last year appear to have been smoothed over. I might just get a sim and test it out for a month to see how it holds up against Lyca before committing myself and family members back to them.
lost boy
10-09-2015
Originally Posted by Redcoat:
“At what point does a network go from "cheapskate" to "value" or "budget"?

Quite a few people were moaning about 3 closing down One Plan contracts that people got for £15 per month and abusing the hell out of it for tethering.

There have been a few ones on giffgaff who seem to want the moon on a stick - but that's a problem with the eejits themselves rather than the network. As I said above, 3 got similar moaners because they could no longer use a £15 tariff for an ADSL replacement that it was never intended for.

TBH, I'm think of moving back to GG again - Lycamobile is a little bit of a hassle w.r.t. its tariffs, you can't queue bundles up, you can't tether with data and you can't forward calls to another number either - all three you can do with giffgaff. Some of the problems they seemed to have at the start of last year appear to have been smoothed over. I might just get a sim and test it out for a month to see how it holds up against Lyca before committing myself and family members back to them.”

Good post, and I agree with the spirit of it (except I wouldn't go back to giffgaff if you paid me, not necessarily because of anything they've done themselves but due to poor coverage and performance on both 2G and 3G).

BIB; you don't need to queue bundles on Lycamobile, they renew automatically each month (similar to how PAYG bundles on O2 itself behave). Granted their site doesn't make it amazingly clear, probably down to (at least in part) bundle allowances changing on a regular basis, but that is what happens.
Thine Wonk
10-09-2015
Originally Posted by Pencil:
“When I switched from o2 Pay Monthly to giffgaff, there was no difference in any way to the call quality, signal strength, the coverage or speed at which my messages arrived. The only difference was the huge savings I made.”

I take it you're a 2G only calls and texts person and not a data user then?
moox
10-09-2015
Originally Posted by Redcoat:
“At what point does a network go from "cheapskate" to "value" or "budget"?”

Probably when they don't cut the essentials - customer service, investment in their network, etc - with obvious apparent downsides.

3 has been a bit of a disappointment in the last year due to their backwards 4G rollout and numerous broken promises, and they've always had slightly iffy CS, but they are nowhere near GG levels of quality.

Originally Posted by Redcoat:
“Quite a few people were moaning about 3 closing down One Plan contracts that people got for £15 per month and abusing the hell out of it for tethering.”

I agree (though I think there's a difference in that 3 have clearly tried to invest in their network, yet GG are simply using throttling and reduced caps to try to bring speeds up).

I think that's somewhat different to "the network failed again, I pay almost nothing for it but I want loads of compensation for lost business/blah" - I'd say the same if they were doing it with a cheap 3 tariff too.
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