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Any experience of BT mobile?


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Old 01-09-2015, 21:00
carguy143
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I'm thinking about ditching Three after growing increasingly frustrated with my ever decreasing mobile Internet speeds.

Does anyone here have experience of BT mobile? What kind of speeds does their 4gg give? I know they use the EE network.

Thanks.

Rik.
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Old 01-09-2015, 21:17
Aye Up
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I'm thinking about ditching Three after growing increasingly frustrated with my ever decreasing mobile Internet speeds.

Does anyone here have experience of BT mobile? What kind of speeds does their 4gg give? I know they use the EE network.

Thanks.

Rik.
I can't speaking for their package offerins, however in respect of network related questions, best consult this thread, it says EE 4G and such, however BT Mobile uses that network for its own service offering.

http://forums.digitalspy.co.uk/showthread.php?t=1925234
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Old 01-09-2015, 21:18
Aye Up
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I should add sorry, go to the last 5 pages or so to get an idea of whats going on, some of it is technical, however your questions are sure to be answered in there. Trust me they don't bite
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Old 01-09-2015, 21:28
carguy143
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I should add sorry, go to the last 5 pages or so to get an idea of whats going on, some of it is technical, however your questions are sure to be answered in there. Trust me they don't bite
Thanks. I'll have a read.

Rik.
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Old 01-09-2015, 23:10
AaronG96
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I'm thinking about ditching Three after growing increasingly frustrated with my ever decreasing mobile Internet speeds.

Does anyone here have experience of BT mobile? What kind of speeds does their 4gg give? I know they use the EE network.

Thanks.

Rik.
I've just joined BT Mobile, after spending 2-3 years with the Three network myself. Moved away from Three for a very similar reason, amongst others - however speeds were my main concern. [Even wrote to Three's executive office multiple of times, however they just do not care]

Originally wanted to move to EE (for 4G coverage & speeds), however they simply didn't/can't provide Sim Only deal with a 20Gb tariff. As BT are based on EE's network and are soon to own EE, I thought they were second best .

These are the things to bear in mind when moving to BT -
EE Double Speeds (4GEE) is not available on BT - top speeds are 30mb download & approx 15mb upload.

BT restrict tethering, this was a big sacrifice for me - not to have the option available for when needed.

Visual Voicemail on the iPhone is not available with BT, however Three have never offered this anyway.

EE' Wifi Calling is currently not available for BT customers - this is a EE exclusive.
There are other minor niggles I have with the network, mostly things that you simply expect from other networks. For example, you can not alter bill dates/ direct debit dates once a contract is signed & roaming packages are few and far between/ limited.

[Im hoping BT's buyout of EE, will rectify the issues above - if not benefit BT Mobil customers]

Having said all of the above, for value for money (especially their higher packages) BT are one of if not the best - seeing as you would pay double the price (£40) on Vodafone for a similar deal on BT for £20....

If you choose to go ahead, I would recommend going via Quidco to get some cash back - they usually offer £60 cash back on BT Mobile (20Gb tariff).
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Old 01-09-2015, 23:42
Zee_Bukhari
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The maximum download speed on BT Mobile is 30Mbps and upload is 10Mbps. Although in my house and a few of the masts around me I achieve less than 20Mbps its the same on EE. where as Three in the same places I can get around 70Mbps. Must be congestion on EEs side. I would advise BT over EE though due to price and attractive price plans.
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Old 02-09-2015, 07:10
iampaulxo
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The maximum download speed on BT Mobile is 30Mbps and upload is 10Mbps. Although in my house and a few of the masts around me I achieve less than 20Mbps its the same on EE. where as Three in the same places I can get around 70Mbps. Must be congestion on EEs side. I would advise BT over EE though due to price and attractive price plans.
Upload is max 15Mbps not 10Mbps
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Old 02-09-2015, 08:51
bikerlad
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I generally get similar speeds on BTMobile to my 4GEE sim, which never seems to get above 30Mbps.

A speedtest just now gives around 20Mbps download, whilst Three shows 3Mbps.

It all depends where you live. I'd get an EE PAYG SIM and try it, unless BT Mobile have a cancellation policy you can use in case it's not good where you are?

Not great abroad either, which is why I have the Three SIM.
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Old 03-09-2015, 01:45
srw985
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Tethering is blocked on iPhones but works fine on Android / Windows Phone.
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Old 03-09-2015, 08:06
carguy143
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I generally get similar speeds on BTMobile to my 4GEE sim, which never seems to get above 30Mbps.

A speedtest just now gives around 20Mbps download, whilst Three shows 3Mbps.

It all depends where you live. I'd get an EE PAYG SIM and try it, unless BT Mobile have a cancellation policy you can use in case it's not good where you are?

Not great abroad either, which is why I have the Three SIM.
Thanks. I've got an old EE mobile broadband SIM which I've stuck in my phone. I went from struggling to get any connectivity on 3g with Three to getting full signal and 30meg download speeds on 4g. I'm assuming as BT are an MVNO on EE that they will get the same signal as each other.

Thanks again,

Rik.
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Old 03-09-2015, 10:11
carguy143
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Thanks for everyone's input.

I've signed up for their top plan at £25 for unlimited calls, texts and 20gb data. I also got £60 cashback via quidco.

Not surprisingly, Three didn't offer me anything to try and keep me on board. I asked if they had any deals and the only thing they could offer is a price rise.
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Old 07-07-2016, 19:20
carguy143
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Well I thought I would give this a quick update as I've now been with BT mobile for almost ten months. I've recently renewed my contract with them on the 20gb plan. Whilst it's now a legacy plan it is still available for existing customers. I got a reduction from £25 to £21 a month for the next 12 months with a new 12 month contract, replacing the existing contract in the process.

In terms of service I am still very happy. I had one issue where my local mast went down but thankfully it didn't last too long and the UK based call centre staff I spoke to were very helpful and understanding. Coverage and data speeds are still running well. Long may it continue.
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