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BT mobile discussion thread.
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carguy143
05-09-2015
Hi all.

I figured I'd create this thread for people to discuss their experiences of BT mobile.

Thursday night. Ordered with BT mobile online

Friday. SIM arrived. Activated it and didn't receive my activation text.

Today. Called BT, spoke to a friendly girl in Liverpool who fixed the issue and got my mobile working straight away.


Data.
So far so good. I'm sat here getting a pretty much full 4G signal inside my house. Speeds are good. I'm averaging 25 down and 15 up. Now this is more than enough for me when streaming videos and music.

Voice.
Call quality seems good at home. I've had no complaints from anyone today.

Billing.
BT mobile sent me a bill the day the services were activated. This bill is for a month in advance and for me it's a good thing as it avoids pro rata charges.

Overall apart from the hickup with my SIM activation I'd say I'm happy with the BT mobile experience so far.

TIP: Sign up via quidco and you'll get cashback. I got £60 as I'm on the £25, unlimited texts, calls and 20gb data plan.
ozz
05-09-2015
Got the £10 2GB deal instead of my current EE Payg £15 2GB pack. So far absolutely no difference in performance and £5 cheaper On a phone you don't notice the single speed 4G.
d'@ve
05-09-2015
Originally Posted by ozz:
“Got the £10 2GB deal instead of my current EE Payg £15 2GB pack. So far absolutely no difference in performance and £5 cheaper On a phone you don't notice the single speed 4G.”

On my 3G phone, you don't notice *any* 4G speed. But at £75 for the phone and £5 a month for 500MB of data, 200 minutes and unlimited texts, who cares!

No problems at all with my BT Mobile service in the 5 months that I've had it. And as I now use the mobile mostly, it's saved me £7 a month on my landline call plan so BT are paying me, in effect.
Soho
05-09-2015
BT mobile seem to now have all customer services based in the UK recently the service has improved hugely, my mobile signal is pretty good and would recommend.
mrMick
05-09-2015
Honestly can't fault them so far. Haven't had to call customer services at yet though lol. All the benefits of EE's netowork on a cheaper SIM only deal
carguy143
05-09-2015
Originally Posted by Soho:
“BT mobile seem to now have all customer services based in the UK recently the service has improved hugely, my mobile signal is pretty good and would recommend.”

Yes I called then twice and got through to their Liverpool call centre twice.
davybhoy
06-09-2015
It's the no tethering that puts me off...
slick1two
06-09-2015
Originally Posted by davybhoy:
“It's the no tethering that puts me off...”

I'm on the £20 (£5 discount for being a BT BB customer) I've been able to tether with my data without issues. I also thought it was not possible.
bikerlad
06-09-2015
Originally Posted by slick1two:
“I'm on the £20 (£5 discount for being a BT BB customer) I've been able to tether with my data without issues. I also thought it was not possible.”

It's not allowed, which is different to not possible.
Widdy
06-09-2015
Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only?
AaronG96
06-09-2015
Originally Posted by Widdy:
“Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only?”


I'd like to know too, but sadly not sure there is without jail breaking...
d123
06-09-2015
Originally Posted by Widdy:
“Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only?”

BT Mobile don't allow tethering, so it's excluded from their carrier profile, you would have to jailbreak and use a tethering app.
bikerlad
15-09-2015
The new data roaming add ons aren't exactly worth emailing home about!

EU - 20MB for £2, 100MB for £10
US - 20MB for £3, 100MB for £15
japaul
24-09-2015
I don't know if this is the right thread as I'm not sure if it's anything to do with the current BT mobile MVNO on EE but whilst in the City this afternoon a scan turned up BT 4G.

http://i.imgur.com/Z9XWgCJ.jpg

The frequency confirms it falls within the 2600MHz spectrum BT bought in the 4G auction. Obviously no chance of logging on (I'm not sure what sim would be required). So is this a commercial service? If not, what are BT up to?
binary
25-09-2015
Originally Posted by japaul:
“...
So is this a commercial service? If not, what are BT up to?”

My guess would be running tests.
japaul
01-10-2015
I'm told the native BT 4G signal is for BT's One Phone service. I know One Phone does 2G voice on 1800MHz but I didn't know it used 2600MHz for 4G as well.
superleeds27
21-11-2015
So what's peoples thoughts of BT then?

Thinking of changing from EE
ozz
21-11-2015
My mum and dad both switched to £10 SIM only BT Mobile contracts having been on T-Mobile contracts for some years. No complaints, same coverage (with the benefit of 4G), double the data allowance and paying less.

Overall a very good experience, you don't notice that it is single speed 4G on a mobile.
ba_baracus
21-11-2015
I use them for work, and they are fine. As mentioned, the same coverage as EE and unless you require tethering, then I can't see any reason not to choose them over EE (noise747 excluded of course).
Mancunian01
21-11-2015
Been with BT on their 20Gb for quite a while now. No issues whatsoever.

Data is excellent. Great coverage and speeds are spot on, very rare that I don't get 4G coverage.

As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed.
-GONZO-
21-11-2015
Originally Posted by Mancunian01:
“Been with BT on their 20Gb for quite a while now. No issues whatsoever.

Data is excellent. Great coverage and speeds are spot on, very rare that I don't get 4G coverage.

As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed.”

I'm hoping they will provide us with WiFi calling too.
jonmorris
22-11-2015
Originally Posted by Mancunian01:
“As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed.”

Yeah, they'll stop EE allowing tethering.
carguy143
22-11-2015
Originally Posted by jonmorris:
“Yeah, they'll stop EE allowing tethering. ”

I may have tethered slightly yesterday without issue..
jonmorris
22-11-2015
Originally Posted by carguy143:
“I may have tethered slightly yesterday without issue..”

Going back to the start of the other thread discussing BT Mobile, I think it's acknowledged that you may well be able to tether just fine - but it's a breach of contract and definitely at your own risk.
jchamier
22-11-2015
Originally Posted by carguy143:
“I may have tethered slightly yesterday without issue..”

Only on some handsets, not on all.
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