BT mobile discussion thread.

carguy143 · 05-09-2015, 14:34

Hi all.

I figured I'd create this thread for people to discuss their experiences of BT mobile.

Thursday night. Ordered with BT mobile online

Friday. SIM arrived. Activated it and didn't receive my activation text.

Today. Called BT, spoke to a friendly girl in Liverpool who fixed the issue and got my mobile working straight away.

Data.
So far so good. I'm sat here getting a pretty much full 4G signal inside my house. Speeds are good. I'm averaging 25 down and 15 up. Now this is more than enough for me when streaming videos and music.

Voice.
Call quality seems good at home. I've had no complaints from anyone today.

Billing.
BT mobile sent me a bill the day the services were activated. This bill is for a month in advance and for me it's a good thing as it avoids pro rata charges.

Overall apart from the hickup with my SIM activation I'd say I'm happy with the BT mobile experience so far.

TIP: Sign up via quidco and you'll get cashback. I got £60 as I'm on the £25, unlimited texts, calls and 20gb data plan.

ozz · 05-09-2015, 15:24

Got the £10 2GB deal instead of my current EE Payg £15 2GB pack. So far absolutely no difference in performance and £5 cheaper

On a phone you don't notice the single speed 4G.

d'@ve · 05-09-2015, 15:52

Quote:

Originally Posted by ozz

Got the £10 2GB deal instead of my current EE Payg £15 2GB pack. So far absolutely no difference in performance and £5 cheaper

On a phone you don't notice the single speed 4G.

On my 3G phone, you don't notice *any* 4G speed. But at £75 for the phone and £5 a month for 500MB of data, 200 minutes and unlimited texts, who cares!

No problems at all with my BT Mobile service in the 5 months that I've had it. And as I now use the mobile mostly, it's saved me £7 a month on my landline call plan so BT are paying me, in effect.

Soho · 05-09-2015, 16:12

BT mobile seem to now have all customer services based in the UK recently the service has improved hugely, my mobile signal is pretty good and would recommend.

mrMick · 05-09-2015, 18:51

Honestly can't fault them so far. Haven't had to call customer services at yet though lol. All the benefits of EE's netowork on a cheaper SIM only deal

carguy143 · 05-09-2015, 18:53

Quote:

Originally Posted by Soho

BT mobile seem to now have all customer services based in the UK recently the service has improved hugely, my mobile signal is pretty good and would recommend.

Yes I called then twice and got through to their Liverpool call centre twice.

davybhoy · 06-09-2015, 13:08

It's the no tethering that puts me off...

slick1two · 06-09-2015, 17:41

Quote:

Originally Posted by davybhoy

It's the no tethering that puts me off...

I'm on the £20 (£5 discount for being a BT BB customer) I've been able to tether with my data without issues. I also thought it was not possible.

bikerlad · 06-09-2015, 18:10

Quote:

Originally Posted by slick1two

I'm on the £20 (£5 discount for being a BT BB customer) I've been able to tether with my data without issues. I also thought it was not possible.

It's not allowed, which is different to not possible.

Widdy · 06-09-2015, 22:41

Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only?

AaronG96 · 06-09-2015, 23:24

Quote:

Originally Posted by Widdy

Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only?

I'd like to know too, but sadly not sure there is without jail breaking...

d123 · 06-09-2015, 23:36

Quote:

Originally Posted by Widdy

Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only?

BT Mobile don't allow tethering, so it's excluded from their carrier profile, you would have to jailbreak and use a tethering app.

bikerlad · 15-09-2015, 19:37

The new data roaming add ons aren't exactly worth emailing home about!

EU - 20MB for £2, 100MB for £10
US - 20MB for £3, 100MB for £15

japaul · 24-09-2015, 21:45

I don't know if this is the right thread as I'm not sure if it's anything to do with the current BT mobile MVNO on EE but whilst in the City this afternoon a scan turned up BT 4G.

http://i.imgur.com/Z9XWgCJ.jpg

The frequency confirms it falls within the 2600MHz spectrum BT bought in the 4G auction. Obviously no chance of logging on (I'm not sure what sim would be required). So is this a commercial service? If not, what are BT up to?

binary · 25-09-2015, 12:23

Quote:

Originally Posted by japaul

...
So is this a commercial service? If not, what are BT up to?

My guess would be running tests.

japaul · 01-10-2015, 21:54

I'm told the native BT 4G signal is for BT's One Phone service. I know One Phone does 2G voice on 1800MHz but I didn't know it used 2600MHz for 4G as well.

superleeds27 · 21-11-2015, 18:31

So what's peoples thoughts of BT then?

Thinking of changing from EE

ozz · 21-11-2015, 18:37

My mum and dad both switched to £10 SIM only BT Mobile contracts having been on T-Mobile contracts for some years. No complaints, same coverage (with the benefit of 4G), double the data allowance and paying less.

Overall a very good experience, you don't notice that it is single speed 4G on a mobile.

ba_baracus · 21-11-2015, 19:31

I use them for work, and they are fine. As mentioned, the same coverage as EE and unless you require tethering, then I can't see any reason not to choose them over EE (noise747 excluded of course).

Mancunian01 · 21-11-2015, 20:02

Been with BT on their 20Gb for quite a while now. No issues whatsoever.

Data is excellent. Great coverage and speeds are spot on, very rare that I don't get 4G coverage.

As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed.

-GONZO- · 21-11-2015, 23:07

Quote:

Originally Posted by Mancunian01

Been with BT on their 20Gb for quite a while now. No issues whatsoever.

Data is excellent. Great coverage and speeds are spot on, very rare that I don't get 4G coverage.

As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed.

I'm hoping they will provide us with WiFi calling too.

jonmorris · 22-11-2015, 00:00

Quote:

Originally Posted by Mancunian01

As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed.

Yeah, they'll stop EE allowing tethering.

carguy143 · 22-11-2015, 18:02

Quote:

Originally Posted by jonmorris

Yeah, they'll stop EE allowing tethering.

I may have tethered slightly yesterday without issue..

jonmorris · 22-11-2015, 21:10

Quote:

Originally Posted by carguy143

I may have tethered slightly yesterday without issue..

Going back to the start of the other thread discussing BT Mobile, I think it's acknowledged that you may well be able to tether just fine - but it's a breach of contract and definitely at your own risk.

jchamier · 22-11-2015, 22:29

Quote:

Originally Posted by carguy143

I may have tethered slightly yesterday without issue..

Only on some handsets, not on all.

05-09-2015, 14:34	#1
carguy143 Forum Member Join Date: Sep 2005 Location: Leyland Posts: 1,971	BT mobile discussion thread. Hi all. I figured I'd create this thread for people to discuss their experiences of BT mobile. Thursday night. Ordered with BT mobile online Friday. SIM arrived. Activated it and didn't receive my activation text. Today. Called BT, spoke to a friendly girl in Liverpool who fixed the issue and got my mobile working straight away. Data. So far so good. I'm sat here getting a pretty much full 4G signal inside my house. Speeds are good. I'm averaging 25 down and 15 up. Now this is more than enough for me when streaming videos and music. Voice. Call quality seems good at home. I've had no complaints from anyone today. Billing. BT mobile sent me a bill the day the services were activated. This bill is for a month in advance and for me it's a good thing as it avoids pro rata charges. Overall apart from the hickup with my SIM activation I'd say I'm happy with the BT mobile experience so far. TIP: Sign up via quidco and you'll get cashback. I got £60 as I'm on the £25, unlimited texts, calls and 20gb data plan.

05-09-2015, 15:24	#2
ozz Forum Member Join Date: Nov 2001 Location: Rutland Posts: 564	Got the £10 2GB deal instead of my current EE Payg £15 2GB pack. So far absolutely no difference in performance and £5 cheaper On a phone you don't notice the single speed 4G.

05-09-2015, 15:52	#3
d'@ve Forum Member Join Date: Oct 2003 Location: Darn Sarf Posts: 28,743	Quote: Originally Posted by ozz Got the £10 2GB deal instead of my current EE Payg £15 2GB pack. So far absolutely no difference in performance and £5 cheaper On a phone you don't notice the single speed 4G. On my 3G phone, you don't notice any 4G speed. But at £75 for the phone and £5 a month for 500MB of data, 200 minutes and unlimited texts, who cares! No problems at all with my BT Mobile service in the 5 months that I've had it. And as I now use the mobile mostly, it's saved me £7 a month on my landline call plan so BT are paying me, in effect.

05-09-2015, 16:12	#4
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	BT mobile seem to now have all customer services based in the UK recently the service has improved hugely, my mobile signal is pretty good and would recommend.

05-09-2015, 18:51	#5
mrMick Forum Member Join Date: Mar 2003 Location: Cambridge Posts: 1,259	Honestly can't fault them so far. Haven't had to call customer services at yet though lol. All the benefits of EE's netowork on a cheaper SIM only deal

05-09-2015, 18:53	#6
carguy143 Forum Member Join Date: Sep 2005 Location: Leyland Posts: 1,971	Quote: Originally Posted by Soho BT mobile seem to now have all customer services based in the UK recently the service has improved hugely, my mobile signal is pretty good and would recommend. Yes I called then twice and got through to their Liverpool call centre twice.

06-09-2015, 13:08	#7
davybhoy Forum Member Join Date: May 2006 Location: Belfast Posts: 1,241	It's the no tethering that puts me off...

06-09-2015, 17:41	#8
slick1two Forum Member Join Date: Jul 2011 Posts: 2,796	Quote: Originally Posted by davybhoy It's the no tethering that puts me off... I'm on the £20 (£5 discount for being a BT BB customer) I've been able to tether with my data without issues. I also thought it was not possible.

06-09-2015, 18:10	#9
bikerlad Forum Member Join Date: Jun 2006 Location: London Posts: 391	Quote: Originally Posted by slick1two I'm on the £20 (£5 discount for being a BT BB customer) I've been able to tether with my data without issues. I also thought it was not possible. It's not allowed, which is different to not possible.

06-09-2015, 22:41	#10
Widdy Forum Member Join Date: Aug 2002 Location: Yorkshire, UK Posts: 1,955	Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only?

06-09-2015, 23:24	#11
AaronG96 Forum Member Join Date: Sep 2015 Posts: 5	Quote: Originally Posted by Widdy Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only? I'd like to know too, but sadly not sure there is without jail breaking...

06-09-2015, 23:36	#12
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by Widdy Is there a way to get tethering working on an IPhone with BT Mobile or is it Android only? BT Mobile don't allow tethering, so it's excluded from their carrier profile, you would have to jailbreak and use a tethering app.

15-09-2015, 19:37	#13
bikerlad Forum Member Join Date: Jun 2006 Location: London Posts: 391	The new data roaming add ons aren't exactly worth emailing home about! EU - 20MB for £2, 100MB for £10 US - 20MB for £3, 100MB for £15

24-09-2015, 21:45	#14
japaul Forum Member Join Date: Apr 2013 Posts: 1,662	I don't know if this is the right thread as I'm not sure if it's anything to do with the current BT mobile MVNO on EE but whilst in the City this afternoon a scan turned up BT 4G. http://i.imgur.com/Z9XWgCJ.jpg The frequency confirms it falls within the 2600MHz spectrum BT bought in the 4G auction. Obviously no chance of logging on (I'm not sure what sim would be required). So is this a commercial service? If not, what are BT up to?

25-09-2015, 12:23	#15
binary Forum Member Join Date: Jan 2002 Posts: 636	Quote: Originally Posted by japaul ... So is this a commercial service? If not, what are BT up to? My guess would be running tests.

01-10-2015, 21:54	#16
japaul Forum Member Join Date: Apr 2013 Posts: 1,662	I'm told the native BT 4G signal is for BT's One Phone service. I know One Phone does 2G voice on 1800MHz but I didn't know it used 2600MHz for 4G as well.

21-11-2015, 18:31	#17
superleeds27 Forum Member Join Date: Jun 2006 Posts: 94	So what's peoples thoughts of BT then? Thinking of changing from EE

21-11-2015, 18:37	#18
ozz Forum Member Join Date: Nov 2001 Location: Rutland Posts: 564	My mum and dad both switched to £10 SIM only BT Mobile contracts having been on T-Mobile contracts for some years. No complaints, same coverage (with the benefit of 4G), double the data allowance and paying less. Overall a very good experience, you don't notice that it is single speed 4G on a mobile.

21-11-2015, 19:31	#19
ba_baracus Forum Member Join Date: Sep 2009 Posts: 2,099	I use them for work, and they are fine. As mentioned, the same coverage as EE and unless you require tethering, then I can't see any reason not to choose them over EE (noise747 excluded of course).

21-11-2015, 20:02	#20
Mancunian01 Forum Member Join Date: Apr 2012 Posts: 140	Been with BT on their 20Gb for quite a while now. No issues whatsoever. Data is excellent. Great coverage and speeds are spot on, very rare that I don't get 4G coverage. As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed.

21-11-2015, 23:07	#21
-GONZO- Forum Member Join Date: Dec 2005 Location: Kent Posts: 8,954	Quote: Originally Posted by Mancunian01 Been with BT on their 20Gb for quite a while now. No issues whatsoever. Data is excellent. Great coverage and speeds are spot on, very rare that I don't get 4G coverage. As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed. I'm hoping they will provide us with WiFi calling too.

DS Forums

BT mobile discussion thread.

22-11-2015, 00:00	#22
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	Quote: Originally Posted by Mancunian01 As has been said, if you need tethering then currently that is the only downside. Hopefully this will change when the EE takeover is completed. Yeah, they'll stop EE allowing tethering.

22-11-2015, 18:02	#23
carguy143 Forum Member Join Date: Sep 2005 Location: Leyland Posts: 1,971	Quote: Originally Posted by jonmorris Yeah, they'll stop EE allowing tethering. I may have tethered slightly yesterday without issue..

22-11-2015, 21:10	#24
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	Quote: Originally Posted by carguy143 I may have tethered slightly yesterday without issue.. Going back to the start of the other thread discussing BT Mobile, I think it's acknowledged that you may well be able to tether just fine - but it's a breach of contract and definitely at your own risk.

22-11-2015, 22:29	#25
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by carguy143 I may have tethered slightly yesterday without issue.. Only on some handsets, not on all.