Originally Posted by ihatemarmite:
“OH got BT SIM today, however still has an ongoing dispute with EE and needs to cancel EE and resolve the dispute asap. Best to deal with EE on the 150 no or in store?”
From my experience helping with parents' contracts, EE in store are for selling stuff only, 150 aren't much better but if you escalate and then if that doesn't work perhaps an e-mail to the CEO's office (drastic I always think but I guess you want a quick resolution then it's the best).