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Leaving BT..get it in writing !!


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Old 12-09-2015, 21:02
ktla5
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Join Date: Aug 2010
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Make sure you get EVERYTHING in writing if moving from B.T, I left B.T for Sky,
Sky did all the changeover work, so no MAc to deal with, and I cancelled BT Sport with BT over the phone, they said it was not too late to stay with BT and could do BB for £4.50 'no one can do it cheaper' she could not get her head around 'free from Sky' juat kept saying no one does it cheaper ! anyway it was all cancelled, inc BR SPORT, but got a bill yesterday for 19.99 BT Sport sub, rang to complain, seems they have no record of any call or cancellation, will be complaing further up the chain on Monday !
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Old 12-09-2015, 21:47
Tassium
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Join Date: Mar 2009
Location: It's Grim
Posts: 24,405
Many of these organisations are basically criminal gangs.

They "steal" relatively small sums and expect that most people won't pursue them for it.
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