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BT Sport on Sky


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Old 25-09-2015, 22:23
pjex
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Join Date: Oct 2009
Posts: 2,548

I initially ordered BT Sport Lite when I signed up to BT BB, however I then tried to upgrade to full Sport. BT cancelled my initial order and placed a new order however this only added BT Sport on their app.

I have attempted to get my Sky box to show all BT channels but only get Sport 1 (Lite). It appears my Sky card is still linked to the original order so they can't upgrade it to show all the channels on my Sky box.

Spent many hours on the phone with different BT departments, raised a complaint but getting nowhere, they can't upgrade my Sport on Sky package as my Sky card is already on their system due to my old cancelled order. Keep getting told they will pass the issue to their back office but nothing happens, expect this is just said to get me off the phone.

Any idea how BT manage Sky card no.s as my seems completely screwed and needs a reset, how do I do this so I can get all the sports channels on my box?

Any help greatly appreciated. App is ok but quality poor compared to through sky box.
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