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T-Mobile credit expiring
Aetnla
27-09-2015
I have a T-Mobile pay as you go SIM card that I rarely use but always keep finding that the credit on it has disappeared when I haven't used it for a couple of months. Does anyone know more about this and how to prevent the credit from disappearing?
d123
27-09-2015
Originally Posted by Aetnla:
“I have a T-Mobile pay as you go SIM card that I rarely use but always keep finding that the credit on it has disappeared when I haven't used it for a couple of months. Does anyone know more about this and how to prevent the credit from disappearing?”

Make a chargeable action at least once every 6 months.
moox
27-09-2015
Having the credit disappear is a bit scummy though. Is that normal behaviour for EE? Do they actually take the credit after only a few months of inactivity.

I had to reactivate a dead O2 SIM recently. It took another call to get them to do it, but it was pain-free for customer services to put the credit back on
Aetnla
27-09-2015
Originally Posted by d123:
“Make a chargeable action at least once every 6 months.”

I tried doing that by giving a phone a one ring. Does that count? Or do I actually need to use a bit of credit?
moox
27-09-2015
Originally Posted by Aetnla:
“I tried doing that by giving a phone a one ring. Does that count? Or do I actually need to use a bit of credit?”

A chargeable event would be if you answered the other phone, if you just let it ring it won't count. You could also send a text message or do a bit of web browsing
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