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Iphone 5 not connecting to laptop


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Old 30-09-2015, 10:52
browny1982
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Join Date: Sep 2015
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Hi guys i'm a little desperate here as i've tried so much to no avail. Basically my iphone won't connect to my laptop via the USB cable. In terms of trouble shooting i've completely uninstalled all itunes files and then re-installed then from scratch. I can't find any Apple USB device in the device manager on control panel, and i've already tried to download the apple mobile device manager but its already installed. I've tried my partners Iphone (5C) and various cables, i've previously been able to charge my phone by plugging the USB cable into the TV (life hack) but thats not working either, i just find the whole thing baffling. If anyone can help i would be extremely greatful.

Thanks Steve
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Old 30-09-2015, 10:56
ThisGuysGood
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Join Date: Aug 2015
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Sounds like the Charge port is duffed. Try cleaning it out as they do get fluff inside making it difficult to fully insert the charge cable.

Could be the perfect excuse to upgrade a phone that's now in its 4th year, although still a very capable device. An with iOS 9 it's a great device.
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Old 30-09-2015, 11:44
corf
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if your partners 5c also doesnt connect then you have an issue with your laptop.

Does it charge from a charger?
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Old 30-09-2015, 15:27
browny1982
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It charges up fine, the charging port was replaced about 5 month ago. It's not charging up from the Tv either which Is why I'm even more confused.
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Old 30-09-2015, 23:34
-GONZO-
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Just a thought, but have you selected 'Trust Computer' on the phone when you first connected to the laptop?
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Old 01-10-2015, 08:16
browny1982
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Yeah I've had the phone years and used it on laptop loads of times
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