Iphone 5 not connecting to laptop

browny1982 · 30-09-2015, 10:52

Hi guys i'm a little desperate here as i've tried so much to no avail. Basically my iphone won't connect to my laptop via the USB cable. In terms of trouble shooting i've completely uninstalled all itunes files and then re-installed then from scratch. I can't find any Apple USB device in the device manager on control panel, and i've already tried to download the apple mobile device manager but its already installed. I've tried my partners Iphone (5C) and various cables, i've previously been able to charge my phone by plugging the USB cable into the TV (life hack) but thats not working either, i just find the whole thing baffling. If anyone can help i would be extremely greatful.

Thanks Steve

ThisGuysGood · 30-09-2015, 10:56

Sounds like the Charge port is duffed. Try cleaning it out as they do get fluff inside making it difficult to fully insert the charge cable.

Could be the perfect excuse to upgrade a phone that's now in its 4th year, although still a very capable device. An with iOS 9 it's a great device.

corf · 30-09-2015, 11:44

if your partners 5c also doesnt connect then you have an issue with your laptop.

Does it charge from a charger?

browny1982 · 30-09-2015, 15:27

It charges up fine, the charging port was replaced about 5 month ago. It's not charging up from the Tv either which Is why I'm even more confused.

-GONZO- · 30-09-2015, 23:34

Just a thought, but have you selected 'Trust Computer' on the phone when you first connected to the laptop?

browny1982 · 01-10-2015, 08:16

Yeah I've had the phone years and used it on laptop loads of times

30-09-2015, 10:52	#1
browny1982 Forum Member Join Date: Sep 2015 Posts: 3	Iphone 5 not connecting to laptop Hi guys i'm a little desperate here as i've tried so much to no avail. Basically my iphone won't connect to my laptop via the USB cable. In terms of trouble shooting i've completely uninstalled all itunes files and then re-installed then from scratch. I can't find any Apple USB device in the device manager on control panel, and i've already tried to download the apple mobile device manager but its already installed. I've tried my partners Iphone (5C) and various cables, i've previously been able to charge my phone by plugging the USB cable into the TV (life hack) but thats not working either, i just find the whole thing baffling. If anyone can help i would be extremely greatful. Thanks Steve

30-09-2015, 10:56	#2
ThisGuysGood Inactive Member Join Date: Aug 2015 Posts: 598	Sounds like the Charge port is duffed. Try cleaning it out as they do get fluff inside making it difficult to fully insert the charge cable. Could be the perfect excuse to upgrade a phone that's now in its 4th year, although still a very capable device. An with iOS 9 it's a great device.

30-09-2015, 11:44	#3
corf Forum Member Join Date: Jul 2002 Posts: 1,458	if your partners 5c also doesnt connect then you have an issue with your laptop. Does it charge from a charger?

30-09-2015, 15:27	#4
browny1982 Forum Member Join Date: Sep 2015 Posts: 3	It charges up fine, the charging port was replaced about 5 month ago. It's not charging up from the Tv either which Is why I'm even more confused.

30-09-2015, 23:34	#5
-GONZO- Forum Member Join Date: Dec 2005 Location: Kent Posts: 8,954	Just a thought, but have you selected 'Trust Computer' on the phone when you first connected to the laptop?

01-10-2015, 08:16	#6
browny1982 Forum Member Join Date: Sep 2015 Posts: 3	Yeah I've had the phone years and used it on laptop loads of times

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Iphone 5 not connecting to laptop