Ok we have upgraded from iphone 5's to iphone 6's.
We use btconnect email addresses.
On iphone 5 all email accounts worked fine.
On iphone 6 one of us is having problems.
We have copied exactly the same settings fromthe phone where the email works fine, which are:
Incoming server: pop.outlook.com
Outgoing server: smtp.outlook.com
all other settings are the same, except for the obvious email address and password.
The password is 100% correct, as it has been reset and this email account works fine on a laptop.
Just get the error message: "The user name of password for Btconnect is incorrect"
We have toggled on and off airplane mode. We have reset network settings. We have done a hard reset of phone.
What else????
We use btconnect email addresses.
On iphone 5 all email accounts worked fine.
On iphone 6 one of us is having problems.
We have copied exactly the same settings fromthe phone where the email works fine, which are:
Incoming server: pop.outlook.com
Outgoing server: smtp.outlook.com
all other settings are the same, except for the obvious email address and password.
The password is 100% correct, as it has been reset and this email account works fine on a laptop.
Just get the error message: "The user name of password for Btconnect is incorrect"
We have toggled on and off airplane mode. We have reset network settings. We have done a hard reset of phone.
What else????