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Experiences of contracts via Third Party sellers.
Sniffle774
30-09-2015
Was just wondering what the informed view is of folk on the use of Third Party companies selling contracts ? My contract is up and am shopping around and when I used comparison sites like 'Uswitch' or 'Moneysupermartket' the deals offered by other companies are often quite cheaper than going direct to the' big four' or even high street stores like CPW. Now I get that these companies have smaller over heads and get referral fees etc from the networks but do they also cut other corner in the service you get ?

If you have issues with your account do you go direct to the network ?

Device issues I assume would be with the company that sold you the device.
packages
30-09-2015
Originally Posted by Sniffle774:
“Was just wondering what the informed view is of folk on the use of Third Party companies selling contracts ? My contract is up and am shopping around and when I used comparison sites like 'Uswitch' or 'Moneysupermartket' the deals offered by other companies are often quite cheaper than going direct to the' big four' or even high street stores like CPW. Now I get that these companies have smaller over heads and get referral fees etc from the networks but do they also cut other corner in the service you get ?

If you have issues with your account do you go direct to the network ?

Device issues I assume would be with the company that sold you the device.”

Got my iPhone 6 last year from Mobile Phones Direct. I had to wait a while because I think they are low priority compared to the big shops but there was a massive shortage at the time anyway. A lot cheaper than EE or CPW and you can get cashback from Quidco etc too eg 64gb iPhone 6s 10gb Data is £45 a month and you only pay £40 for the phone compared to EE.co.uk which is £55 a month and £70 for the phone saving a lot of money over the two years.

I had absolutely no problem other than the wait. At the end of the day, your contract is with the network, so you deal with them for network problems.

I would never buy from the main seller or CPW again, they are just too expensive compared to MPB, buymobiles etc.
Aye Up
01-10-2015
If you look who stands behind them, it can give you confidence.

www.mobiles.co.uk is owned by CPW, in any many situations they work out cheaper than their parent company.
finbaar
01-10-2015
You will still be a customer of the network so you will go to them with issues about your contract. For me the big advantage for a Windows or Android phone is that it will come unlocked and "sim free" i.e. not running the networks firmware. Now I understand that most people probably never take their sim card out of the phone for the 2 year duration of a contract so they are not bothered, but I just cant stand seeing a network app or bootup splash screen. It drives me crazy.
Sniffle774
01-10-2015
Thanks guys
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