[Robin McInnes]

Hi.

We've just had a new LG TV delivered, and I'm setting it up now.

The trouble is we already have an LG TV set in an adjoining room, which is only divided by sliding doors with glass panels.

The problem is that the remote control for the new set also controls the older one, which will inevitably cause us problems when both are in use at the same time.

I can't find anything in the meagre manual that has come with the new set, and LG Support are shut until tomorrow.

Does anyone have any idea how to reprogramme the new remote (& TV of course) so that they no longer conflict with the old set please?

Thanks in advance.

[Nigel Goodwin]

Quote:

Originally Posted by Robin McInnes

Hi.

We've just had a new LG TV delivered, and I'm setting it up now.

The trouble is we already have an LG TV set in an adjoining room, which is only divided by sliding doors with glass panels.

The problem is that the remote control for the new set also controls the older one, which will inevitably cause us problems when both are in use at the same time.

I can't find anything in the meagre manual that has come with the new set, and LG Support are shut until tomorrow.

Does anyone have any idea how to reprogramme the new remote (& TV of course) so that they no longer conflict with the old set please?

Thanks in advance.

Most likely it isn't possible, it's VERY rare for TV remotes to be configurable.

[mooghead]

Just have fun annoying people in the other room.

[Robin McInnes]

Quote:

Originally Posted by Nigel Goodwin

Most likely it isn't possible, it's VERY rare for TV remotes to be configurable.

Thanks Nigel.

Oh. Well, that's a surprise.

Surely we're not the first with the same problem, and I'd have thought it would be in the manufacturers' own interest to let their customers control two adjacent sets independently.

As it is, there is an incentive to buy different brands, just so the remotes don't conflict...

[chrisjr]

Quote:

Originally Posted by Robin McInnes

Hi.

We've just had a new LG TV delivered, and I'm setting it up now.

The trouble is we already have an LG TV set in an adjoining room, which is only divided by sliding doors with glass panels.

The problem is that the remote control for the new set also controls the older one, which will inevitably cause us problems when both are in use at the same time.

I can't find anything in the meagre manual that has come with the new set, and LG Support are shut until tomorrow.

Does anyone have any idea how to reprogramme the new remote (& TV of course) so that they no longer conflict with the old set please?

Thanks in advance.

The full user manuals for all LG products are available from the LG website. Stick the model number in the Search by Keyword box

http://www.lg.com/uk/support

There may also be a version of the manual on the TV itself in the Settings - Help menu.

Though if it's anything like any of the LG TV's I've ever used there is no way to change the remote control.

[Nigel Goodwin]

Quote:

Originally Posted by Robin McInnes

Thanks Nigel.

Oh. Well, that's a surprise.

Surely we're not the first with the same problem, and I'd have thought it would be in the manufacturers' own interest to let their customers control two adjacent sets independently.

As you're unlikely to have two sets in the same room, it's not a problem

The only items which have tended to give options have been some VCR's and DVD recorders, and Humax set-top boxes (probably because they all use the same remote code, so you can't use a Freesat and Freeview box in the same room - unless you alter the code of one of them).

Quote:

As it is, there is an incentive to buy different brands, just so the remotes don't conflict...

Best idea

[jackthom]

I'd suggest fixing up a curtain that can be drawn across the glass doors but I know that's a bit of an old fashioned idea.

[chrisjr]

Quote:

Originally Posted by jackthom

I'd suggest fixing up a curtain that can be drawn across the glass doors but I know that's a bit of an old fashioned idea.

Or a bit more hi-tech. Fit infra-red blocking glass in the doors or coat the existing glass in some sort of infra-red blocking film.

[anthony david]

Quote:

Originally Posted by chrisjr

Or a bit more hi-tech. Fit infra-red blocking glass in the doors or coat the existing glass in some sort of infra-red blocking film.

Or low tech, a bit of bog roll tube on the end of the remote to concentrate the beam. LG remotes must be quite strong if when you point them at a TV there is enough spill to go through the glass panels and operate another TV in another room. Or is the TV next to the glass panelled door?

[Nigel Goodwin]

Quote:

Originally Posted by anthony david

Or low tech, a bit of bog roll tube on the end of the remote to concentrate the beam. LG remotes must be quite strong if when you point them at a TV there is enough spill to go through the glass panels and operate another TV in another room. Or is the TV next to the glass panelled door?

TV remotes easily cover 10m and more, so if the TV is visible through the glass door (even at the far side of the room) it will easily affect it.

[chrisjr]

Quote:

Originally Posted by anthony david

Or low tech, a bit of bog roll tube on the end of the remote to concentrate the beam. LG remotes must be quite strong if when you point them at a TV there is enough spill to go through the glass panels and operate another TV in another room. Or is the TV next to the glass panelled door?

I can operate my TV by pointing the remote in random directions and using the reflected IR bouncing off the walls and ceiling. So maybe there is a lot of IR energy coming out of the remote or a very sensitive receiver in the TV?

[Nigel Goodwin]

Quote:

Originally Posted by chrisjr

I can operate my TV by pointing the remote in random directions and using the reflected IR bouncing off the walls and ceiling. So maybe there is a lot of IR energy coming out of the remote or a very sensitive receiver in the TV?

As I mentioned above, their range is pretty far.

[Winston_1]

Try a bit of polarised film horizontal on one remote and its TV sensor and vertical on the other..

[Robin McInnes]

Wow! Thanks for all your helpful suggestions.

I must admit that I am still a little surprised that the manufacturers don't offer the option.

As it happens, the problem isn't as drastic as I had first imagined when I found the new remote worked the old set. The new set (and the old one) are normally used with box inputs in any case, (YouView & Sky+ respectively), and so it is only really the on/off command, and volume commands, that are shared between the two. we will just have to be careful where we point them i suppose...

[bobcar]

Quote:

Originally Posted by Robin McInnes

Wow! Thanks for all your helpful suggestions.

I must admit that I am still a little surprised that the manufacturers don't offer the option.

Some manufacturers such as Humax let you alter codes for their PVRs which is useful for those of us with Freesat and Freeview boxes. Panasonic also do this for their DVD recorders (I don't know about their PVRs).

It wouldn't cost anything for all devices to have this feature in respect of the hardware, it may be that the manufacturers think they would get more customer service calls if people mistakenly set incompatible codes in the remote control and device.

[Tassium]

A small tube over the i/r sensor (on each TV) might be worth trying. A bit of black tape to hold it in place.

I think 1/2inch length and similar diameter would be enough.

I would try the older TV set first.
----------------
Or reduce the sensitivity of the i/r sensor by placing a filter over it, again on the older LG TV first.

I would think a yellow filter would work since it would still pass infra red.

[Nigel Goodwin]

Quote:

Originally Posted by bobcar

It wouldn't cost anything for all devices to have this feature in respect of the hardware, it may be that the manufacturers think they would get more customer service calls if people mistakenly set incompatible codes in the remote control and device.

They don't 'think' - they know full well they will

As I said before, it doesn't matter for TV's as people don't have multiple TV's in the same room. This particular occurrence is EXTREMELY rare and unusual, and why should we all pay more for a feature that only a VERY tiny percentage of people would ever use?.

[bobcar]

Quote:

Originally Posted by Nigel Goodwin

As I said before, it doesn't matter for TV's as people don't have multiple TV's in the same room. This particular occurrence is EXTREMELY rare and unusual, and why should we all pay more for a feature that only a VERY tiny percentage of people would ever use?.

I take your point about multiple TVs but the feature shouldn't cost anything - customer service calls excluded which could be limited by making the change codes sequence difficult to get into by accident.