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Contacts dissapeared on Samsung S5 after Software update |
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#1 |
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Forum Member
Join Date: May 2011
Posts: 4,408
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Contacts dissapeared on Samsung S5 after Software update
I updated to the latest Android software yesterday on my S5 and my contacts seem to have gone. When I click on contacts, the screen just comes up and says" Contact list is being updated".
Yet, when I go to Watsapp, the names are all there. Does anyone have any ideas where the contacts list on my phone has gone please?? Thanks |
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#2 |
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Forum Member
Join Date: Oct 2014
Location: Northern Ireland
Posts: 303
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I know it's simple but have you rebooted the phone?
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#3 |
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Forum Member
Join Date: May 2011
Posts: 4,408
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Quote:
I know it's simple but have you rebooted the phone?
Thanks |
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#4 |
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Forum Member
Join Date: Jan 2013
Location: West Midlands
Posts: 2,450
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He means turn off the phone and turn it back on using the power button... and no, doing that wouldnt make you lose any data
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#5 |
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Forum Member
Join Date: Jan 2003
Location: S6 1SW WTID UTO FTB
Posts: 6,327
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resync with the Google servers
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#6 |
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Forum Member
Join Date: May 2011
Posts: 4,408
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Rebooting doesnt work unfortunately, and even when I have a missed call and then go to "logs", the message is "Contact list is being updated"
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#7 |
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Inactive Member
Join Date: Aug 2015
Posts: 598
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Quote:
Rebooting doesnt work unfortunately, and even when I have a missed call and then go to "logs", the message is "Contact list is being updated"
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#8 |
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Forum Member
Join Date: May 2011
Posts: 4,408
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Everything else is working as it should, its just the contacts and the log has nothing there... Just shows that circle spinning (showing its trying to load the names) and it says contact list is being updated... all my text messages are in place, but with the numbers only, not the names that have been previously saved with them... Thanks for tips
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