Three Network Down?

FusionFury · 06-10-2015, 06:35

My phone for the past 4 days has shown "no signal" or "no network" and when I ring Three's customer service line it says they are "experiencing technical problems"

Is anyone else having this problem and will I get money knocked off my bill as I haven't been able to use my mobile properly for days!?

I have the iPhone 6.

nigelbb · 06-10-2015, 07:30

Clearly the problem isn't nationwide but is probably local to one mast. You however provide no indication of where in the country you are so it's difficult for anyone to compare experiences.

Stuart_h · 06-10-2015, 08:37

No problems in Lancashire/Manchester as far as I can tell.

Lidtop2013 · 06-10-2015, 08:40

No problems for me and my wife in Worcestershire area.

Where are you from? Interesting to know if other people from your location are also having issues

Chris1973 · 06-10-2015, 09:01

We've had this message for ages on the Staffordshire Moorlands

Quote:

We're aware there's been a network problem in your area since 21 May 2015. We're really sorry if this is affecting your services. We're doing all we can to fix the problem. We update this information every 30 minutes so please check for updates.

No idea why they are still bothering to update it every 30 minutes. Either way, it shows that not all '3' problems are fixed in a timely manner, so in comparison, 4 days downtime is nothing

Carl_Boys · 06-10-2015, 09:09

No problems here!

The Sack · 06-10-2015, 09:46

Quote:

Originally Posted by FusionFury

My phone for the past 4 days has shown "no signal" or "no network"

You've not moved in to my house have you?

cooler · 06-10-2015, 13:51

Have you tried the sim in another phone so you know for sure if it's a network problem?

06-10-2015, 06:35	#1
FusionFury Forum Member Join Date: Aug 2010 Posts: 12,912	Three Network Down? My phone for the past 4 days has shown "no signal" or "no network" and when I ring Three's customer service line it says they are "experiencing technical problems" Is anyone else having this problem and will I get money knocked off my bill as I haven't been able to use my mobile properly for days!? I have the iPhone 6.

06-10-2015, 07:30	#2
nigelbb Forum Member Join Date: Apr 2008 Posts: 834	Clearly the problem isn't nationwide but is probably local to one mast. You however provide no indication of where in the country you are so it's difficult for anyone to compare experiences.

06-10-2015, 08:37	#3
Stuart_h Forum Member Join Date: Jul 2005 Posts: 3,474	No problems in Lancashire/Manchester as far as I can tell.

06-10-2015, 08:40	#4
Lidtop2013 Forum Member Join Date: Jan 2013 Location: West Midlands Posts: 2,450	No problems for me and my wife in Worcestershire area. Where are you from? Interesting to know if other people from your location are also having issues

06-10-2015, 09:01	#5
Chris1973 Forum Member Join Date: May 2013 Posts: 667	We've had this message for ages on the Staffordshire Moorlands Quote: We're aware there's been a network problem in your area since 21 May 2015. We're really sorry if this is affecting your services. We're doing all we can to fix the problem. We update this information every 30 minutes so please check for updates. No idea why they are still bothering to update it every 30 minutes. Either way, it shows that not all '3' problems are fixed in a timely manner, so in comparison, 4 days downtime is nothing

06-10-2015, 09:09	#6
Carl_Boys Forum Member Join Date: Mar 2013 Posts: 164	No problems here!

06-10-2015, 09:46	#7
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	Quote: Originally Posted by FusionFury My phone for the past 4 days has shown "no signal" or "no network" You've not moved in to my house have you?

06-10-2015, 13:51	#8
cooler Forum Member Join Date: Dec 2007 Posts: 11,177	Have you tried the sim in another phone so you know for sure if it's a network problem?

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Three Network Down?