I brought an iPhone 6 from Carphone Warehouse on an EE contract, as I wanted to transfer my number from Vodafone to EE I got a PAC Code, filled the on-line form on to get it transferred, this was on Monday.
The text arrived from EE to say it would be done this Monday, my Vodafone signal was cut off at midday, I put my EE SIM card in the iPhone 6, it went through the usual ie connecting to wifi, after that the message on the screen said "it will take sometime for the iPhone to be set up"
Then a message came up saying invalid sim, this isn't a hardware problem, tried it several times same message appears, could even get the homescreen back just the message "invalid sim", the only way I could get the the apps back is by taking the SIM card out.
Tried resetting the iPhone by pressing the power & home button together, that didnt resolve it.
Anyone know how to sort this, it it Carphone warehouse or EE problem?
Ps before I had the number transferred the Vodafone SIM card worked perfectly, it's just the EE SIM card that causes the problem.
Thanks
The text arrived from EE to say it would be done this Monday, my Vodafone signal was cut off at midday, I put my EE SIM card in the iPhone 6, it went through the usual ie connecting to wifi, after that the message on the screen said "it will take sometime for the iPhone to be set up"
Then a message came up saying invalid sim, this isn't a hardware problem, tried it several times same message appears, could even get the homescreen back just the message "invalid sim", the only way I could get the the apps back is by taking the SIM card out.
Tried resetting the iPhone by pressing the power & home button together, that didnt resolve it.
Anyone know how to sort this, it it Carphone warehouse or EE problem?
Ps before I had the number transferred the Vodafone SIM card worked perfectly, it's just the EE SIM card that causes the problem.
Thanks



