Transfer Three to Three

ba_baracus · 10-10-2015, 07:07

My One Plan with Three is coming to an end in the next 2 weeks. I am happy enough with the Three service, but I no longer want an expensive monthly contract, and plan to buy a handset outright and go onto a SIM only deal after my minimum term ends. Only thing is I want to keep my number, and I understand that they won't allow me to transfer the number between contracts like this.

I don't particularly want the hassle of having to port the number out, then back in. Would Three allow me to downgrade to PAYG for a month, then take out a SIM only deal after this time, whilst retaining the number?

dronkula · 10-10-2015, 07:25

I switched from The One Plan straight to a sim only plan last month as I was in the last month of my 2 year contract with no trouble at all. Just popped into a store and they sorted it out and activated it straight away. Didn't have to mess about with number porting at all and I've kept my number.

carguy143 · 10-10-2015, 09:22

I've had no issues downgrading from handset to SIM only in the past. I think the issue may arise if you want to go from contract to prepay, but that could just be a dodgy retention line.

Mikay · 10-10-2015, 09:58

Over the last 5 years I've been from One Plan to sim only (30-day) to PAYG and back to sim only (12-month) and the only time I remember porting my number was when I went from PAYG to contract.

d123 · 10-10-2015, 10:05

Quote:

Originally Posted by ba_baracus

My One Plan with Three is coming to an end in the next 2 weeks. I am happy enough with the Three service, but I no longer want an expensive monthly contract, and plan to buy a handset outright and go onto a SIM only deal after my minimum term ends. Only thing is I want to keep my number, and I understand that they won't allow me to transfer the number between contracts like this.

I don't particularly want the hassle of having to port the number out, then back in. Would Three allow me to downgrade to PAYG for a month, then take out a SIM only deal after this time, whilst retaining the number?

Just ring CS and tell them you want to change price plan, you aren't needing a transfer of any sort to do that.

Daveoc64 · 10-10-2015, 11:36

Three classes this as an Upgrade.

You should be able to do it by calling 333 from your phone.

binary · 10-10-2015, 14:42

You shouldn't have any problems going from a handset contract to a SIM-only contract.

I guess they might want to sell you on a new handset contract, but if so just clearly state you're not interested (sometimes people asking for a change to SIM-only might just be angling for a better deal on a new handset contract).

ba_baracus · 10-10-2015, 18:31

Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this.

I also seem to remember reading that they are wanting all customers off the unlimited tethering One Plan, so I suppose they will be keen to help me get onto one of their sim only deals.

binary · 10-10-2015, 18:57

Quote:

Originally Posted by ba_baracus

Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this.
...

I haven't come across that problem - though there are (or at least were) some providers who don't have a process for swapping you from contract to pay as you go on their own network. (The roundabout solution to that if you wanted to stay on that network being porting out and then porting back in as a new PAYG customer.)

d123 · 10-10-2015, 20:41

Quote:

Originally Posted by ba_baracus

Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this.

I also seem to remember reading that they are wanting all customers off the unlimited tethering One Plan, so I suppose they will be keen to help me get onto one of their sim only deals.

That's done by people who are on contract and don't want to upgrade as the deals for a new customer are better than the upgrade offers.

They then port out to PAYG elsewhere and then port back onto a new contract, as if they are a new customer.

10-10-2015, 07:07	#1
ba_baracus Forum Member Join Date: Sep 2009 Posts: 2,099	Transfer Three to Three My One Plan with Three is coming to an end in the next 2 weeks. I am happy enough with the Three service, but I no longer want an expensive monthly contract, and plan to buy a handset outright and go onto a SIM only deal after my minimum term ends. Only thing is I want to keep my number, and I understand that they won't allow me to transfer the number between contracts like this. I don't particularly want the hassle of having to port the number out, then back in. Would Three allow me to downgrade to PAYG for a month, then take out a SIM only deal after this time, whilst retaining the number?

10-10-2015, 07:25	#2
dronkula Forum Member Join Date: Nov 2001 Location: UK Posts: 1,641	I switched from The One Plan straight to a sim only plan last month as I was in the last month of my 2 year contract with no trouble at all. Just popped into a store and they sorted it out and activated it straight away. Didn't have to mess about with number porting at all and I've kept my number.

10-10-2015, 09:22	#3
carguy143 Forum Member Join Date: Sep 2005 Location: Leyland Posts: 1,971	I've had no issues downgrading from handset to SIM only in the past. I think the issue may arise if you want to go from contract to prepay, but that could just be a dodgy retention line.

10-10-2015, 09:58	#4
Mikay Forum Member Join Date: Aug 2005 Location: UK Posts: 9,826	Over the last 5 years I've been from One Plan to sim only (30-day) to PAYG and back to sim only (12-month) and the only time I remember porting my number was when I went from PAYG to contract.

10-10-2015, 10:05	#5
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by ba_baracus My One Plan with Three is coming to an end in the next 2 weeks. I am happy enough with the Three service, but I no longer want an expensive monthly contract, and plan to buy a handset outright and go onto a SIM only deal after my minimum term ends. Only thing is I want to keep my number, and I understand that they won't allow me to transfer the number between contracts like this. I don't particularly want the hassle of having to port the number out, then back in. Would Three allow me to downgrade to PAYG for a month, then take out a SIM only deal after this time, whilst retaining the number? Just ring CS and tell them you want to change price plan, you aren't needing a transfer of any sort to do that.

10-10-2015, 11:36	#6
Daveoc64 Forum Member Join Date: Sep 2003 Location: Bristol (BBC1 West) Posts: 15,143	Three classes this as an Upgrade. You should be able to do it by calling 333 from your phone.

10-10-2015, 14:42	#7
binary Forum Member Join Date: Jan 2002 Posts: 636	You shouldn't have any problems going from a handset contract to a SIM-only contract. I guess they might want to sell you on a new handset contract, but if so just clearly state you're not interested (sometimes people asking for a change to SIM-only might just be angling for a better deal on a new handset contract).

10-10-2015, 18:31	#8
ba_baracus Forum Member Join Date: Sep 2009 Posts: 2,099	Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this. I also seem to remember reading that they are wanting all customers off the unlimited tethering One Plan, so I suppose they will be keen to help me get onto one of their sim only deals.

10-10-2015, 18:57	#9
binary Forum Member Join Date: Jan 2002 Posts: 636	Quote: Originally Posted by ba_baracus Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this. ... I haven't come across that problem - though there are (or at least were) some providers who don't have a process for swapping you from contract to pay as you go on their own network. (The roundabout solution to that if you wanted to stay on that network being porting out and then porting back in as a new PAYG customer.)

10-10-2015, 20:41	#10
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by ba_baracus Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this. I also seem to remember reading that they are wanting all customers off the unlimited tethering One Plan, so I suppose they will be keen to help me get onto one of their sim only deals. That's done by people who are on contract and don't want to upgrade as the deals for a new customer are better than the upgrade offers. They then port out to PAYG elsewhere and then port back onto a new contract, as if they are a new customer.

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Transfer Three to Three