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Transfer Three to Three |
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#1 |
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Forum Member
Join Date: Sep 2009
Posts: 2,099
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Transfer Three to Three
My One Plan with Three is coming to an end in the next 2 weeks. I am happy enough with the Three service, but I no longer want an expensive monthly contract, and plan to buy a handset outright and go onto a SIM only deal after my minimum term ends. Only thing is I want to keep my number, and I understand that they won't allow me to transfer the number between contracts like this.
I don't particularly want the hassle of having to port the number out, then back in. Would Three allow me to downgrade to PAYG for a month, then take out a SIM only deal after this time, whilst retaining the number? |
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#2 |
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Forum Member
Join Date: Nov 2001
Location: UK
Posts: 1,641
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I switched from The One Plan straight to a sim only plan last month as I was in the last month of my 2 year contract with no trouble at all. Just popped into a store and they sorted it out and activated it straight away. Didn't have to mess about with number porting at all and I've kept my number.
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#3 |
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Forum Member
Join Date: Sep 2005
Location: Leyland
Posts: 1,971
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I've had no issues downgrading from handset to SIM only in the past. I think the issue may arise if you want to go from contract to prepay, but that could just be a dodgy retention line.
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#4 |
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Forum Member
Join Date: Aug 2005
Location: UK
Posts: 9,826
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Over the last 5 years I've been from One Plan to sim only (30-day) to PAYG and back to sim only (12-month) and the only time I remember porting my number was when I went from PAYG to contract.
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#5 |
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Forum Member
Join Date: Jul 2007
Posts: 3,993
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Quote:
My One Plan with Three is coming to an end in the next 2 weeks. I am happy enough with the Three service, but I no longer want an expensive monthly contract, and plan to buy a handset outright and go onto a SIM only deal after my minimum term ends. Only thing is I want to keep my number, and I understand that they won't allow me to transfer the number between contracts like this.
I don't particularly want the hassle of having to port the number out, then back in. Would Three allow me to downgrade to PAYG for a month, then take out a SIM only deal after this time, whilst retaining the number? |
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#6 |
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Forum Member
Join Date: Sep 2003
Location: Bristol (BBC1 West)
Posts: 15,143
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Three classes this as an Upgrade.
You should be able to do it by calling 333 from your phone. |
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#7 |
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Forum Member
Join Date: Jan 2002
Posts: 636
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You shouldn't have any problems going from a handset contract to a SIM-only contract.
I guess they might want to sell you on a new handset contract, but if so just clearly state you're not interested (sometimes people asking for a change to SIM-only might just be angling for a better deal on a new handset contract). |
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#8 |
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Forum Member
Join Date: Sep 2009
Posts: 2,099
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Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this.
I also seem to remember reading that they are wanting all customers off the unlimited tethering One Plan, so I suppose they will be keen to help me get onto one of their sim only deals. |
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#9 |
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Forum Member
Join Date: Jan 2002
Posts: 636
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Quote:
Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this.
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#10 |
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Forum Member
Join Date: Jul 2007
Posts: 3,993
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Quote:
Thanks everyone. I have read on here in the past about people having problems taking a number between contracts with the same provider, and having to port out and in again, but it is reassuring to know that I should be able to do this.
I also seem to remember reading that they are wanting all customers off the unlimited tethering One Plan, so I suppose they will be keen to help me get onto one of their sim only deals. They then port out to PAYG elsewhere and then port back onto a new contract, as if they are a new customer. |
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