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problem
Jean_Daniels
10-10-2015
hi i have a bt hub 4,over the past 4 days i keep losing the signal(the hub keeps turning orange)this has happened over 10 times i phoned bt they say my broadband is fine with no fault,my phone is working fine/anyone any ideas about what is happening, i have bt infinity.
clivers
10-10-2015
Looking at the BThelp site your hub maybe going into power save mode
http://bt.custhelp.com/app/answers/detail/a_id/11353

Here is a link telling you how to set it
http://bt.custhelp.com/app/answers/d....0-or-hub-3%3F
Graeme89
10-10-2015
Could it be an issue with the Openreach modem?

Try a filter plugged into the test socket if you remove the faceplate
100 monkeys
12-10-2015
Are you sure you've called BT? They would normally advise CPE checks if the line is testing fine, in which case you'd know exactly what to do.
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