DS Forums

 
 

iPhone and iPad wifi problem with home hub


Reply
Thread Tools Search this Thread
Old 14-10-2015, 20:45
wrexham103.4
Forum Member
 
Join Date: Oct 2009
Posts: 3,140

Dropping wifi a lot and then auto connects to bt wifi, if I toggle wifi off and on it sometimes works. If I select my home hub on the list it takes ages to connect occasionally. I've used 'forget this network' then reconnect but sometimes it says the password is wrong, leaving it a few mins then it accepts the password . I've tried other channels and it seems to be the same 😩😩 it was fine until a month ago it started this before ios9
wrexham103.4 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 14-10-2015, 21:18
BKM
Forum Member
 
Join Date: Jul 2007
Posts: 6,288
Dropping wifi a lot and then auto connects to bt wifi, if I toggle wifi off and on it sometimes works. If I select my home hub on the list it takes ages to connect occasionally. I've used 'forget this network' then reconnect but sometimes it says the password is wrong, leaving it a few mins then it accepts the password . I've tried other channels and it seems to be the same 😩😩 it was fine until a month ago it started this before ios9
I have a BT HH5 which is working great with both an iPad and an iPhone on IOS9. I have always split the 2.4GHz and 5GHz bands into separate SSIDs - so if this might cause any effects I would not see them

The HH5 did not like Apple devices at 5GHz on IOS 7 and 8 but some Hub update seems to have improved it.
BKM is offline   Reply With Quote
Old 14-10-2015, 21:38
jchamier
Forum Member
 
Join Date: Mar 2000
Location: This forum
Posts: 3,392
Dropping wifi a lot and then auto connects to bt wifi, if I toggle wifi off and on it sometimes works. If I select my home hub on the list it takes ages to connect occasionally. I've used 'forget this network' then reconnect but sometimes it says the password is wrong, leaving it a few mins then it accepts the password . I've tried other channels and it seems to be the same 😩😩 it was fine until a month ago it started this before ios9
Hub 3, 4 or 5 ?
jchamier is offline   Reply With Quote
Old 14-10-2015, 21:40
wrexham103.4
Forum Member
 
Join Date: Oct 2009
Posts: 3,140


It's a 3
wrexham103.4 is offline   Reply With Quote
Old 14-10-2015, 21:40
wrexham103.4
Forum Member
 
Join Date: Oct 2009
Posts: 3,140
I have a BT HH5 which is working great with both an iPad and an iPhone on IOS9. I have always split the 2.4GHz and 5GHz bands into separate SSIDs - so if this might cause any effects I would not see them

The HH5 did not like Apple devices at 5GHz on IOS 7 and 8 but some Hub update seems to have improved it.
Thanks. I can't see that option on mine
wrexham103.4 is offline   Reply With Quote
Old 14-10-2015, 21:40
jchamier
Forum Member
 
Join Date: Mar 2000
Location: This forum
Posts: 3,392
They're quite old now, and only support 2.4 GHz. It could be channel congestion with neighbours having gone to broadband etc.
jchamier is offline   Reply With Quote
Old 14-10-2015, 21:46
wrexham103.4
Forum Member
 
Join Date: Oct 2009
Posts: 3,140
Sometimes it's ok and won't disconnect, but I do find a lot that I have to switch wifi off and on as it's connected with full signal but won't do anything.
wrexham103.4 is offline   Reply With Quote
Old 14-10-2015, 22:02
wrexham103.4
Forum Member
 
Join Date: Oct 2009
Posts: 3,140
Is there anyway to find out the best channel to be on to avoid interference from neighbouring routers ?
wrexham103.4 is offline   Reply With Quote
Old 14-10-2015, 22:16
psionic
Forum Member
 
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
Is there anyway to find out the best channel to be on to avoid interference from neighbouring routers ?
If you have a windows computer with WiFi you can use this: http://nutsaboutnets.com/netsurveyor-wifi-scanner/
psionic is offline Follow this poster on Twitter   Reply With Quote
Old 15-10-2015, 00:46
wrexham103.4
Forum Member
 
Join Date: Oct 2009
Posts: 3,140
only found 1 other my neighbour on Chanel 6. What is strange is that when it goes dead ( full wifi signal but no through put) I can't even log in to the hub manager because the page won't load. Again toggling wifi off and on solves this it.
wrexham103.4 is offline   Reply With Quote
Old 15-10-2015, 15:01
victorslot
Forum Member
 
Join Date: Jun 2008
Posts: 533
Turn off smart set up in the hub, then forget network and start again.
victorslot is offline   Reply With Quote
Old 15-10-2015, 15:11
de525ma
Forum Member
 
Join Date: Jan 2014
Location: Portsmouth
Posts: 787
HH3s are garbage.

Buy a HH5 or third party router (unless you have BT TV in which case stick with the HH5).
de525ma is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 11:00.