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Moto G Network Issue.... |
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16-10-2015, 10:07
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#1 |
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Forum Member
Join Date: Jun 2015
Posts: 16
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Moto G Network Issue....
Hi,
I have a Moto G (4G) on BT,which is fine so far. I have noticed this morning that the Network status isnt showing next to the Bars (little triangle) i.e 3G,H+ or 4G. I'm sure it did even on a poor reception. Any ideas? |
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16-10-2015, 11:30
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#2 |
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Forum Member
Join Date: Jan 2004
Location: Nottingham
Posts: 5,578
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Can't really test it now but I'm fairly sure my Moto G 4G shows as blank when no network is available.
What exactly are you expecting to see? It makes sense that it is blank if no network is available, either that or some kind of N/A symbol. |
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16-10-2015, 11:40
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#3 |
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Forum Member
Join Date: Jun 2015
Posts: 16
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Hi,
Well i've had the different symbols there in the past,i just took a call with no issues so i have a reception. Standing outside at work i always have a very good H+ signal strength,to day full signal but no H+ next to it. If all is ok then i have no need to worry about it,but why has it stopped all of a sudden? |
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16-10-2015, 12:12
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#4 |
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Forum Member
Join Date: Jan 2004
Location: Nottingham
Posts: 5,578
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Think I may now what you're referring to now.
Do you have the wifi symbol showing? If this is the case then it won't display the network connection type (4G, H+, etc). It shows either one or the other and indicates the type of connection used to transmit data. You should be able to make and receive calls if the signal strength is good enough, you just may not know what connection type is being used. |
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16-10-2015, 12:18
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#5 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,383
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Quote:
Hi,
I have a Moto G (4G) on BT,which is fine so far. I have noticed this morning that the Network status isnt showing next to the Bars (little triangle) i.e 3G,H+ or 4G. I'm sure it did even on a poor reception. Any ideas? |
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16-10-2015, 12:55
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#6 |
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Forum Member
Join Date: Jun 2015
Posts: 16
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Quote:
Think I may now what you're referring to now.
Do you have the wifi symbol showing? If this is the case then it won't display the network connection type (4G, H+, etc). It shows either one or the other and indicates the type of connection used to transmit data. You should be able to make and receive calls if the signal strength is good enough, you just may not know what connection type is being used. Just tried a Ookla speed test & its showing 'Network Communication Issues', so maybe no symbol as there is no data...?? this would make sense would'nt it? |
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16-10-2015, 12:56
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#7 |
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Forum Member
Join Date: Jun 2015
Posts: 16
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Quote:
Has your phone has a software update recently?
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16-10-2015, 13:09
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#8 |
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Forum Member
Join Date: Jan 2004
Location: Nottingham
Posts: 5,578
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Quote:
Yes, i am aware of this, i turn off the wifi & still no symbol.
Just tried a Ookla speed test & its showing 'Network Communication Issues', so maybe no symbol as there is no data...?? this would make sense would'nt it? |
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16-10-2015, 13:21
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#9 |
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Forum Member
Join Date: Jun 2015
Posts: 16
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Quote:
Go into Settings > Data Usage and check that mobile data is turned on.
YOU Sir deserve a Medal,thats was the issue.....how the hell has that been turned off??!! Thank you so much, i dont know why i didnt see that earlier. Thanks again |
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16-10-2015, 13:27
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#10 |
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Forum Member
Join Date: Jan 2004
Location: Nottingham
Posts: 5,578
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Quote:
YOU Sir deserve a Medal,thats was the issue.....how the hell has that been turned off??!!
Thank you so much, i dont know why i didnt see that earlier. Thanks again 
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