It wasn't all Paul's fault, Annie could have pressed her own buzzer to pass when they wasted that time at the start.
As already said, never seen Shaun that grumpy before and he was to start off with, usually something is said or happens to make him grumpy. But his fawning over the long haired woman (who wasn't really fit at all, she just had great hair) was a bit creepy.
She said she watched the show with her Dad, her Dad should have talked her out of going on TV and making a fool of herself.