[Yossi]

(in the UK).

any news regarding these two functions? They do support it in other countries.
I always have the feeling Three UK lags behind other three carriers for some reason. The Three in touch app is mediocre at best...

[Gigabit]

Visual voicemail: no.
WiFi calling: yes.

[Yossi]

Quote:

Originally Posted by Gigabit

Visual voicemail: no.
WiFi calling: yes.

any idea when? I haven't read anything in that regard.

I guess for VVM to catch up it would need to be an open standard and not an iphone-only thing.. still I'm surprised because so many other Three carriers around the world offer it..

[finbaar]

Isn't three in touch wifi calling?

[moox]

Quote:

Originally Posted by finbaar

Isn't three in touch wifi calling?

Yes, but it isn't properly integrated into phones and especially the iPhone

[DevonBloke]

Quote:

Originally Posted by finbaar

Isn't three in touch wifi calling?

I would describe it as voice calling over WiFi but not "WiFi calling".
WiFi calling is built into the phone. It's native.
With in touch you will end up with 2 sets of text messages and 2 sets of calls lists.
One lot in the native dialler and one lot in the app. This for me running a business would be hellish.
Also the app needs to be running all the time. If you forget to load it, no incoming calls.
The apps are pretty unreliable/buggy and the whole thing is a bit of a kludge.

WiFi calling is done from the native dialler and is completely transparent to the user.
It uses the same codec that VoLTE uses. The only difference between the two is one uses cellular the other WiFi.
Seamless call hand over from VoLTE to WiFi calling and vice versa will be possible.
EE's implementation, while it took about 8 months longer that is was supposed to to get it out, is almost completely faultless. Most of the time you don't think about it.

Completely surprised the other day. Customer with Beyond DSL satellite broadband.
15 meg down but 880ms ping time.
Suddenly realised my iPhone had connected to WiFi calling!! And it worked! Called 150 and got perfect audio.
I would Imagine a call could be interesting with perhaps a 2-3 second delay between you finishing speaking and hearing the other person. That would take some practice!

[Yossi]

Quote:

Originally Posted by finbaar

Isn't three in touch wifi calling?

main issue is that iOS doesn't keep apps alive unless they request to be alive (e.g. streaming, or voIP).

As such the app is either killed by the system after a while, and hence you lose calls, or the phone disconnects the wifi network and you end up with no notifications either.

intouch is a very very poorly designed app.

[moox]

Quote:

Originally Posted by DevonBloke

Suddenly realised my iPhone had connected to WiFi calling!! And it worked! Called 150 and got perfect audio.
I would Imagine a call could be interesting with perhaps a 2-3 second delay between you finishing speaking and hearing the other person. That would take some practice!

I'm surprised there isn't some test of latency before connecting.

But some satellite companies do provide an official VoIP service with their connections - they can prioritise VoIP to make sure it isn't badly affected by download/uploads and has low loss/jitter, but they can't change the laws of physics. They think it's fine to sell as a product with a second or two of latency

[d123]

Quote:

Originally Posted by Yossi

main issue is that iOS doesn't keep apps alive unless they request to be alive (e.g. streaming, or voIP).

As such the app is either killed by the system after a while, and hence you lose calls, or the phone disconnects the wifi network and you end up with no notifications either.

intouch is a very very poorly designed app.

I even had that happening on Android, after an hour or so of no phone calls you suddenly realise that the app has either been closed by the system (or even just crashed) and so it's stopped working.

With proper WifiCalling this doesn't happen.

[LegendaryAced]

I contacted their Social Media support a few days ago and they had no news to share about WiFi Calling feature. If they are really going to support it, as some people claim in this forum, shouldn't they just give a hint and say that it is in testing stages or will be in the near future?

I live in basement flat and I would be very much interested to perform tests and provide feedback to them, even if it means that some of my calls will fail or drop. However, I did not find a proper way to apply for that.

[DevonBloke]

Quote:

Originally Posted by moox

I'm surprised there isn't some test of latency before connecting.

But some satellite companies do provide an official VoIP service with their connections - they can prioritise VoIP to make sure it isn't badly affected by download/uploads and has low loss/jitter, but they can't change the laws of physics. They think it's fine to sell as a product with a second or two of latency

Ahhh, now I see why BT are so interested in EE.
Also why WC took so long to come out is now obvious.
They weren't having issues with routers, they were busy breaking the light barrier!

I was a bit surprised. Clearly WC doesn't include latency in its connection criteria.
So far it only appears to be the WiFi signal strength that affects it.
Would have been interesting to have taken or made a call but was a bit busy at the time.

[enapace]

Visual Voicemail sadly never hit off in UK which is a massive shame. It took around half a decade for even a second carrier to support it after O2 did. I was always shocked Vodafone never did it as its really good for business environments.

I wouldn't go back to not being able to use Visual Voicemail it probably sounds stupid but to me it's extremely useful. One of the things like how Bluetooth on speakers makes it easier connect devices it's not needed but makes things so much easier.

Doubt Three will ever support it for two reasons people have been asking them to on the social blog for years and they haven't nothing has been holding them back. Only chance Three customers have off getting is if the O2 buyout goes ahead and they decide as O2 has Visual Voicemail to transition that over to the combined company.

In terms of WiFi Calling I agree completely with Devon which we all know is a rare thing. True Natice WiFI Calling is night and day over InTouch I remember using my HTC One M7 with it had a full wifi signal and the person on the other end said there was so much feedback and bounce back on the call it was painful

Three should implement but we all know Three they are the network for all there talk who spend the least on network investment and additional features. Some people probably think Visual Voicemail and Native WiFi Calling should be additional premium things.

Look at America three out of four networks now support Native WiFi Calling and Verizon for some reason has gone for the app version and already they have come out and said they will do Native which makes lot of sense as Verizon has the most customers but the least midband spectrum for LTE,

[finbaar]

If native wifi calling means using a branded handset then it can p!ss right off.

[ash45]

that also pisses me off big time too the contract i got with EE was for an iphone 6 and actualy loved wifi calling because at work its a dead spot on all 4 networks no signal what so ever. after a month decided couldn't live with the iphone any longer as never got on with it, sold it and put the money towards a galaxy s6 EDGE plus unlocked, Couldn't for the life in me find the wifi call settings even though i knew the phone came with support, went into EE shop they said because its not EE branded it cant work and recommended i send the phone back and purchase it branded, i said no thanks will just do without, i find the crap EE piles on their branded devices to be the worst of all of them. if they can do it on iphones with no branding they can surly do it on android with none too

[enapace]

Quote:

Originally Posted by ash45

that also pisses me off big time too the contract i got with EE was for an iphone 6 and actualy loved wifi calling because at work its a dead spot on all 4 networks no signal what so ever. after a month decided couldn't live with the iphone any longer as never got on with it, sold it and put the money towards a galaxy s6 EDGE plus unlocked, Couldn't for the life in me find the wifi call settings even though i knew the phone came with support, went into EE shop they said because its not EE branded it cant work and recommended i send the phone back and purchase it branded, i said no thanks will just do without, i find the crap EE piles on their branded devices to be the worst of all of them. if they can do it on iphones with no branding they can surly do it on android with none too

They can't and it's not the networks fault it's Google for how they designed Android. Networks only have control over there branded devices.

Similarly the reason visual voicemail isn't in android is because a standard was never really defined,

[plymouthbloke1974]

Deleted. Long day. Misread the post...

[sweetstyle]

HulloMail is much better than visual voicemail, with some really good add-ons. sometimes you've jus got to pay to get something good...

[d123]

Quote:

Originally Posted by sweetstyle

HulloMail is much better than visual voicemail, with some really good add-ons. sometimes you've jus got to pay to get something good...

No, it isn't. It's a good alternative but it isn't as good as real visual voicemail baked into the phone OS.

[DevonBloke]

I've turned mine off for the time being.
You would think you could use it over WiFi calling but you can't. It needs a cellular connection to authenticate.
Too much of a pain indoors.
Also I kept getting VM notifications about 5 hours after the message was left.

[finbaar]

Wow, visual voice mail. I had no idea such a thing existed. It just shows how we are all different. If possible I get voice mail switched off as I don't want people leaving me messages when I ignore their calls. In fact I would be happier if people didn't phone me at all, they should stop being rude and DEMANDING my attention. Send me a message instead.