she is patronising towards the contestants and viewers, I find her really irritating. she has a bright personality so I can see why people like her, my mum does lol. It also annoys me when these people sit there in judgement with all this power, she seems to revel in that while playing the game of being upset, ah its so hard, I dont buy it and think she is an egotistical fake. She not the only one, Cheryl is another story lol.