Morning all.
Had a nasty shock on my contract this month from Vodafone.
I have sent quite a few messages to radio stations using their short code numbers in the last month, the numbers are described as "standard rate" & I, having a contract that has free texts to standard numbers, assumed that these would be free.
Apparently not. Any short code text number is, by Vodafone, classed as a premium rate number. They state to me that "Standard rate" & "standard Numbers" are not the same thing. I have now been stung for over £15 for sending messages that I thought would be in my allowance. To say I am pi**ed off is an understatement.
So for everyone out there sending messages to any TV/radio show on a short code number, you will be charged for the message.
Had a nasty shock on my contract this month from Vodafone.
I have sent quite a few messages to radio stations using their short code numbers in the last month, the numbers are described as "standard rate" & I, having a contract that has free texts to standard numbers, assumed that these would be free.
Apparently not. Any short code text number is, by Vodafone, classed as a premium rate number. They state to me that "Standard rate" & "standard Numbers" are not the same thing. I have now been stung for over £15 for sending messages that I thought would be in my allowance. To say I am pi**ed off is an understatement.
So for everyone out there sending messages to any TV/radio show on a short code number, you will be charged for the message.