Originally Posted by jaffboy151:
“I always seemed to end up with a customer service operator that has a very bad grasp of the English language so don't want a £10 refund to turn into a massive issue”
You know, you really shouldn't describe the Scots like that, they have had a good grasp of English when I've interacted with them.
Originally Posted by Textmainiac:
“
This has been covered before but Three PAYG credit didn't use to expire. Some say it does now if you don't have a 'chargeable event' every six months, or that it's still the case on older SIMS. None of mine has ever expired, even on the phone that lives with a dead battery in the car glove box, 'for emergencies.' ”
Every network in the country has a chargeable event term, some are shorter that 180 days (which is what most networks are, including Three).
If the networks didn't deactivate and reuse numbers that aren't being used there would eventually be a shortage of numbers.
Here's the relevant term from the Three PAYG T&Cs:
Quote:
“9. Suspension of Three Services
9.1 We may Suspend any or all of the Three Services you use without notice if:
(h) you have not activated a Pay As You Go Voucher on your account or undertaken any chargeable events or activities (for example, made telephone calls, sent text or photo messages, accessed content or the internet or any other Three Services for which a charge is made) using any credit or allowance on your account within the preceding 6 month period.”
http://www.three.co.uk/ss/Satellite?...&ssbinary=true