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How to "clean" a phone being sent for repair?


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Old 20-11-2015, 10:49
mimi dlc
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Join Date: May 2008
Posts: 13,043

I need to send my HTC away to get cracked screen replaced.
They prefer that phone is not locked so that they can test the phone fully.

Obviously I don't want some geek, however helpful, logging into my DS account etc. I'm useless at passwords do rely on phone to remember them.
I'm a technophobe so bear with me..

So...
I'll be taking SIM card out to put into old phone while cracked one is away.
Log out of apps like Facebook, British airways
I open browser and delete history - will that wipe my passwords for other sites?

I understand that you can't log out of gmail app, you have to remove google account from phone.

What else please?
Thanks
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Old 20-11-2015, 16:18
daydotz
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Join Date: Feb 2008
Posts: 194
Do a factory reset go through the setup skip any prompts to sign in 😉
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