Any small Indi dealers feel abandoned by Sonos

skinj · 15-12-2015, 18:44

Evening all,
Simple question to any of the small indi dealers out there that have been selling Sonos.
Has the communication from Sonos to you dropped off dramatically over the last year or so? Do you feel like they no longer care about the smaller dealers that helped them get in to the market originally?
We seem to be forgotten about. We do sell only small amounts but we don't even get emails from the rep's any more.

Chris Frost · 15-12-2015, 20:11

Been feeling that way for quite a while which is why I now buy from an alternative distribution source. It's not that surprising really given that the main official channel is effectively a computer software and peripherals distributor. I had a large Sonos order that also needed some Apple product. The Apple part of the order would have cost me more at trade than the end customer could buy it for retail

Madness

skinj · 15-12-2015, 20:25

Quote:

Originally Posted by Chris Frost

Been feeling that way for quite a while which is why I now buy from an alternative distribution source. It's not that surprising really given that the main official channel is effectively a computer software and peripherals distributor. I had a large Sonos order that also needed some Apple product. The Apple part of the order would have cost me more at trade than the end customer could buy it for retail

Madness

I know there's not much margin on them, but we found it did drag people in that may not have visited otherwise. Do you still sell the Sonos but order from a different supplier? If so can you divulge?! We've not had any issues with the supplier, but the rep from Sonos doesn't seem interested. We've had no communication from him since some point in 2013!

Chris Frost · 15-12-2015, 20:50

PM'd you. Trade confidential.

15-12-2015, 18:44	#1
skinj Forum Member Join Date: Nov 2001 Posts: 3,206	Any small Indi dealers feel abandoned by Sonos Evening all, Simple question to any of the small indi dealers out there that have been selling Sonos. Has the communication from Sonos to you dropped off dramatically over the last year or so? Do you feel like they no longer care about the smaller dealers that helped them get in to the market originally? We seem to be forgotten about. We do sell only small amounts but we don't even get emails from the rep's any more.

15-12-2015, 20:11	#2
Chris Frost Forum Member Join Date: Jun 2003 Location: Cheshire Posts: 6,462	Been feeling that way for quite a while which is why I now buy from an alternative distribution source. It's not that surprising really given that the main official channel is effectively a computer software and peripherals distributor. I had a large Sonos order that also needed some Apple product. The Apple part of the order would have cost me more at trade than the end customer could buy it for retail Madness

15-12-2015, 20:25	#3
skinj Forum Member Join Date: Nov 2001 Posts: 3,206	Quote: Originally Posted by Chris Frost Been feeling that way for quite a while which is why I now buy from an alternative distribution source. It's not that surprising really given that the main official channel is effectively a computer software and peripherals distributor. I had a large Sonos order that also needed some Apple product. The Apple part of the order would have cost me more at trade than the end customer could buy it for retail Madness I know there's not much margin on them, but we found it did drag people in that may not have visited otherwise. Do you still sell the Sonos but order from a different supplier? If so can you divulge?! We've not had any issues with the supplier, but the rep from Sonos doesn't seem interested. We've had no communication from him since some point in 2013!

15-12-2015, 20:50	#4
Chris Frost Forum Member Join Date: Jun 2003 Location: Cheshire Posts: 6,462	PM'd you. Trade confidential.

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Any small Indi dealers feel abandoned by Sonos