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Anyone using BT Mobile? What are peoples thoughts?
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Gigabit
01-01-2016
Alright let's all calm down.

Will EE become BT Mobile do we think?
mupet0000
01-01-2016
Originally Posted by cooler:
“During the last year, EE have been offering free SIMs with 100GB data a month for the equivalent of £5/month. Yet I don't hear people complaining about network performance on EE.”

Yes that's true, but I don't think enough people have these sims or use enough data on them to cause any sort of effect. I'm yet to meet a single person who has heard of these sims (and believe me, I'm always pointing them out to people because of how good of a deal they are). The only people that seem to be using them are people in the know.

The inconvenience of switching sims/numbers is enough for everyday customers not to bother. Many of us have multiple phones and enjoy network stuff so it's a no brainer to grab these sims, I don't think it's that simple for the average Joe. As of now, I've got 2 friends on EE that run out of data quite often but refuse to grab a 200GB sim because they can't be bothered with the hassle.

My guess is that there are people using these sims to tether and use huge amounts of data, but they are spread across the country and there's no one particular area where you will find an abundance of EE 200GB sim users. Unlike Three, where you will find AYCE users congesting sites and people using more than 200GB per month.

Considering Three carry 40% of mobile data with 5 million 4G users and EE have over 14 million 4G users (so 60% of mobile data between EE/O2/Vodafone), I think it's clear to see that these 200GB sims aren't overly popular. If EE customers became as aggressive as Three customers with their data usage, EE might have a problem.

Nevertheless, EE's network performance is very impressive. If EE added 100GB to existing customers accounts, then we would see how the network copes.
d123
01-01-2016
Originally Posted by mupet0000:
“Considering Three carry 40% of mobile data with 5 million 4G users”

I wonder how true that stat is these days, many of the heavy users have left Three, as have a large number of normal users annoyed by the crappy way Three have conducted themselves over the last 12-15 months.

Just quickly thinking, I know of at least 10 people who have ditched Three over the last 6 months or so, mostly to EE.
Ben_Fisher
01-01-2016
Originally Posted by d123:
“I wonder how true that stat is these days, many of the heavy users have left Three, as have a large number of normal users annoyed by the crappy way Three have conducted themselves over the last 12-15 months.

Just quickly thinking, I know of at least 10 people who have ditched Three over the last 6 months or so, mostly to EE.”

Same here. I know a lot of people who have left three since they started removing grandfathered plans. Myself included.
mupet0000
01-01-2016
Originally Posted by d123:
“I wonder how true that stat is these days, many of the heavy users have left Three, as have a large number of normal users annoyed by the crappy way Three have conducted themselves over the last 12-15 months.

Just quickly thinking, I know of at least 10 people who have ditched Three over the last 6 months or so, mostly to EE.”

That's a very good point, I'm included in people who ditched Three for EE, or BT in this case. It would be great to get some new info.
Thine Wonk
01-01-2016
The other reason why tethering is often separate is you've bought a contract and sim for that device, tethering means you can use that device and then you could turn on hotspot and allow more users, work people, kids, friends, other people in the house to all use it on multiple devices, that obviously means there's likely to be much more data use and temptation to rely on it for that more and more different uses and hence much higher data use.

On a smaller amount fixed allowance I don't see the point in restricting it, but on an all you can eat on that device plan it makes sense, that's the terms of the all you can eat. It's a bit like going in to an all you can eat restaurant, paying for you and then sitting down with all your friends and all tucking in, you'll get thrown out. The all you can eat relates to that device with the sim in, in Three's case you get 12GB of tethering on some of the plans. I think that's a fair compromise. In EE's case I can't see why they would do it on an already fixed or limited plan.
d123
01-01-2016
Originally Posted by Thine Wonk:
“The other reason why tethering is often separate is you've bought a contract and sim for that device, tethering means you can use that device and then you could turn on hotspot and allow more users, work people, kids, friends, other people in the house to all use it on multiple devices, that obviously means there's likely to be much more data use and temptation to rely on it for that more and more different uses and hence much higher data use.”

That wouldn't work too well for a user with a fixed allowance (which is the topic under discussion).


Originally Posted by Thine Wonk:
“On a smaller amount fixed allowance I don't see the point in restricting it, but on an all you can eat on that device plan it makes sense, that's the terms of the all you can eat. It's a bit like going in to an all you can eat restaurant, paying for you and then sitting down with all your friends and all tucking in, you'll get thrown out. The all you can eat relates to that device with the sim in, in Three's case you get 12GB of tethering on some of the plans. I think that's a fair compromise. In EE's case I can't see why they would do it on an already fixed or limited plan.”

That's exactly the point, except it's BT Mobile being discussed, rather than EE.
voodoofish
01-01-2016
Since BT Mobile seem to only offer 0.5, 2 or 20GB, I'm sure they're expecting a lot of people on 20GB to use nowhere near their limit, If you want more than 2GB you've got to go for 20GB, even if you don't need that much.
Ben_Fisher
01-01-2016
Originally Posted by voodoofish:
“Since BT Mobile seem to only offer 0.5, 2 or 20GB, I'm sure they're expecting a lot of people on 20GB to use nowhere near their limit, If you want more than 2GB you've got to go for 20GB, even if you don't need that much.”

Yeah. If they had a 10GB plan that would be perfect. Regarding of pricing in still likely to fork up a little extra to get 20GB, I like the idea of not worrying about data useage (comes close to my AYCE one plan days).
tdenson
02-01-2016
Originally Posted by d123:
“You've been answered, and not only by me, but you carry on living in denial, I'm not going to stop you being the pointless defence champion...”

Yes, you are right, I've been answered - by Mupet0000 who said "You are completely right."
tdenson
02-01-2016
Originally Posted by cooler:
“During the last year, EE have been offering free SIMs with 100GB data a month for the equivalent of £5/month. Yet I don't hear people complaining about network performance on EE.”

But in practice they will have a negligible effect on total system performance due to relatively low take up. How many people want to change their phone number for a short term benefit.
d123
02-01-2016
Originally Posted by tdenson:
“Yes, you are right, I've been answered - by Mupet0000 who said "You are completely right."”

Perhaps go back and read the last page or so to see what's actually been said, however, as you are just being argumentative for the sake of it (to go with the stupid comments) I am now suspecting you are are just trolling for an argument so it's probably better to just ignore you. So I will.
tdenson
02-01-2016
Originally Posted by d123:
“Perhaps go back and read the last page or so to see what's actually been said, however, as you are just being argumentative for the sake of it (to go with the stupid comments) I am now suspecting you are are just trolling for an argument so it's probably better to just ignore you. So I will.”

Read message #36. from mupet0000, I copied and pasted from his reply, so you can hardly dispute what he said. Who is the troll here ?
clewsy
02-01-2016
I wonder how many customers 3 have lost? Or like some have said, how many data hungry users have they lost?

I bet most heavy users have stayed with 3 as they are not going to want to be capped by the other networks. Three could be still left with heavy users but at least now they are paying more for it.

BT do seem smart as pointed out. No nice fab between 2 and 20, forcing that big spend. It's like the £10 package, really that needs to be 1gb.
Thine Wonk
02-01-2016
Originally Posted by clewsy:
“I wonder how many customers 3 have lost? Or like some have said, how many data hungry users have they lost?

I bet most heavy users have stayed with 3 as they are not going to want to be capped by the other networks. Three could be still left with heavy users but at least now they are paying more for it.

BT do seem smart as pointed out. No nice fab between 2 and 20, forcing that big spend. It's like the £10 package, really that needs to be 1gb.”

Certainly the 1000GB tethering customers have gone, 1% used 70% of the capacity or something. I think the change was to target those crazy high users, they got the first letters and calls and went ages ago as those customers were targeted first. I'm still happily on the One Plan, but happy to go onto the unlimited with 12GB of tethering when I get the letter, which there's no sign of yet. There's a much fairer system in place now where the other 99% aren't impacted.

I doubt they lost many customers through the price rises or end of unlimited tethering as like you say, a small number (the 1%) were very vocal, but had nowhere else to go.
DevonBloke
02-01-2016
Originally Posted by japaul:
“A pointer to the future there in the top left hand corner at what all of us on EE have to look forward to our phones showing? I'd say probably not this year. More likely to be 2017.”

Really? Well it will be back to two tin cans and a piece of string for me then.
david16
02-01-2016
Originally Posted by clewsy:
“I wonder how many customers 3 have lost? Or like some have said, how many data hungry users have they lost?

I bet most heavy users have stayed with 3 as they are not going to want to be capped by the other networks. Three could be still left with heavy users but at least now they are paying more for it.

BT do seem smart as pointed out. No nice fab between 2 and 20, forcing that big spend. It's like the £10 package, really that needs to be 1gb.”

Three will have kept most of their heavy use customers because apart from EE’s special sim offers of 2 months × 100GB of data on PAYG, nobody else can offer as much data as three can on PAYG or contract.

And with the AYCE data that three still offer, you don’t have the worry about keep having to checking every 5 or 10 minutes how much data you have left when you are running out of a low monthly tariff of data. The 2 months × 100GB of data on EE also means you don’t need to worry either unless you are a heavy user and go really mad.

I can see those who recently left three who normally use 1 or 2 GB’s more each month than EE generally offer once they stop doing these special 200GB sims (i.e. when they become BT mobile) coming back to three again.
cooler
02-01-2016
Originally Posted by tdenson:
“But in practice they will have a negligible effect on total system performance due to relatively low take up. How many people want to change their phone number for a short term benefit.”

People don't need to change their phone number. The SIM can be used in a dongle or MiFi.
Ben_Fisher
02-01-2016
Originally Posted by cooler:
“People don't need to change their phone number. The SIM can be used in a dongle or MiFi.”

Would be great to shove in an LTE tablet.
Thine Wonk
02-01-2016
Originally Posted by cooler:
“People don't need to change their phone number. The SIM can be used in a dongle or MiFi.”

It is effectively a limited offer though, so even if you did take it out, you'd have months of gaps where you don't have that offer running and no guarantees of it even coming back, we've seen it what, 3 times? In the space of a year?
tdenson
02-01-2016
Originally Posted by cooler:
“People don't need to change their phone number. The SIM can be used in a dongle or MiFi.”

Yes, I fully appreciate that, but the average man in the street either doesn't, or can't be bothered with the hassle.
mupet0000
03-01-2016
I'd just like to point out that today while doing some testing on EE, I put my BT Mobile sim into a Galaxy S6 and it showed 4G+. I assume this means carrier aggregation is working on BT Mobile unless the S6 shows 4G+ simply by being on 2600MHz.
Ben_Fisher
03-01-2016
Originally Posted by mupet0000:
“I'd just like to point out that today while doing some testing on EE, I put my BT Mobile sim into a Galaxy S6 and it showed 4G+. I assume this means carrier aggregation is working on BT Mobile unless the S6 shows 4G+ simply by being on 2600MHz.”

Interesting.

Why would it show 4G+ when on a single band? Is it an EE branded phone?
mupet0000
03-01-2016
Originally Posted by Ben_Fisher:
“Interesting.

Why would it show 4G+ when on a single band? Is it an EE branded phone?”

No, it's an unlocked & unbranded S6. During my 4G+ speed tests today on EE I got about 147mb so carrier aggregation on EE is clearly working. Seen as BT Mobile also shows 4G+ I would assume that it's either doing carrier aggregation or the S6 is set to show 4G+ whenever it's on band 7.

Samsung's signal icons are something I miss being on iPhone, or even when using stock Android. I like how it displays G/E/3G/H/H+/4G/4G+ compared to the iPhone or stock Android G/E/3G/4G.
konebyvax
04-01-2016
My son has jumped ship from Three's One Plan (one month rolling, £18/mth) and joined BT Mobile on the Medium tariff. It was on offer for £8/mth at the time (we have BT BB) and combined with the £20 amazon credit and at the time £40 Quidco the net cost over the next 12 months is £36 or £3/mth! He shouldn't have been on The One Plan from the start given his pretty low monthly data useage plus the BT Mobile is capped so no chance of a huge overspend. He finds the signal way more consistent, especially indoors.
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