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Dice on BT Sport


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Old 10-01-2016, 08:54
Bob the bus
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I watched some of the football on BT Sport yesturday. Right in the middle of the screen was a little dice. The three sides you could see, one side showed a 6, the other two sides has a ?.
I have checked this morning and it is srill there. This was just on the BT Sport channels and not on any other. Anyone have any idear what it is or how I can get ridd of it.
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Old 10-01-2016, 10:41
stewM
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I have all the BT Sports channels through a Youview Box and never seen what you describe.
Could it be your TV?

Stew
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Old 10-01-2016, 10:55
Bob the bus
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I only get the dice on BT Sport 1 , 2, Europe and ESPN, All other channels, inclueding Freeview are free of it.
Up till now have not checked the BT Extra channels.
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Old 10-01-2016, 10:57
gomezz
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Including other internet delivered channels such as Eurosport?
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Old 10-01-2016, 12:11
Bob the bus
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The dice only appears on BT Sport. As I said all other channels i inclueding internet channel are O K
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Old 10-01-2016, 13:20
ally8971
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It may be a subscription issue. Phone BT.
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Old 10-01-2016, 21:05
stewM
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What provider do you have. Sky, BT etc.

Stew
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Old 10-01-2016, 21:07
gomezz
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Presumably BT if it is a Youview box?
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Old 10-01-2016, 21:22
ney
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I have never seen a dice on BT sport before and I was watching the darts final on BT Sport 1 HD earlier on the G4 Youview box and briefly via the BT TV Everywhere app on my IPad mini 4 as thought BT had better commentators than the BBC.

Darren
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Old 16-01-2016, 17:17
Bob the bus
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Thanks for the replies, I did post the same question on a BT Forum a couple of days after this one. I checked that forum this morning and a idea was posted to check the internet PQ setting.. I had it in the on position and I turned it off. Also before I tried it again I killed to power to the box for some time. When I turned the box and tv back on the had gone. Hope all is well now.
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