EE customer service has been good for me

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My paragraph below in summary, is that BT's customer service was crap for us, and that's why we left them for broadband - I sort of rambled on a bit, lol.
BT's customer service was basically them lying, denying there was a problem, basically putting the blame on us when their shitty service kept cutting out - apparently having lots of devices connected to the router caused it to randomly completely disconnect from broadband at random times of the day, every day... yeah. They basically didn't/wouldn't solve the problem. They were great until we had a problem. So eventually we switched to Virgin Media - we would've done it way before, but their postcode checker didn't have our address, and basically cause we were newer houses we hadn't been cabled. But we were very close (<10m) and they basically dug up a bit of the road and extended it to us. And now we've got 200Mb broadband with no disconnects - way better than the 25Mb BT gave us.
I hope BT can at least maintain EE's really good performance - EE did a lot of work for 4G coverage and it's really good now, so hopefully BT improve it even more!