Originally Posted by dazb:
“Yesterday I signed up online for pay monthly sim contact with EE. I've not as of yet received the sim card in the post. Having had second thoughts will I still be able to cancel it. O2 is still on my phone and I haven't given EE the pac code either.”
Seeing as I had a spare minute, I opened Google and typed "EE change of mind policy" in.
Google is very clever, this was the top result:
http://ee.co.uk/help/getting-started...es-and-refunds
Quote:
“Our returns policy
If you’ve bought a mobile product or service from us online or over the phone you’ll have a 14-day cooling off period. So, if you have a change of heart, you can cancel your purchase. More information about how this works will be included in your 'details about delivery' package.”